Technology Delivery Leader

Fidelity Investments•Durham, NC

About The Position

The Technology Delivery Leader supports one or more technology delivery programs, partnering with product, program, and engineering/technology leaders to embed modern iterative delivery practices and principles into day-to-day work. The role plans, tracks, and manages programs, including dependencies, risks, releases, and status updates. It is accountable for assessing and determining program prioritization and ensuring delivery. By modeling Fidelity leadership behaviors and adaptive ways of working, the leader helps evolve and sustain an innovative, collaborative culture. The role manages complex programs and cross-business-unit or cross-enterprise workstreams, aligns scope and roadmaps with business and technology strategy, and coordinates planning, execution, stakeholder communication, and release readiness. It also guides teams, reinforces engineering excellence and quality standards, and uses delivery data and historical trends to improve predictability, efficiency, and continuous delivery.

Requirements

Bachelor’s degree in Business, Technology, or a related field, or equivalent experience.
8–10 years of experience in project, program, or delivery management roles.
Experience supporting large-scale, complex technical programs in a large enterprise environment.
Ability to define project scope, objectives, and timelines aligned with business goals.
Expertise in managing schedules, resources, and budgets for complex projects.
Skill in identifying risks, managing dependencies, and ensuring release readiness.
Ability to use metrics and trends to improve delivery predictability and efficiency.
Stakeholder communication and influence skills, including providing transparency and aligning diverse stakeholders.
Ability to track delivery health and report progress against milestones.
Ability to lead change, drive adoption of modern delivery practices, and foster innovation.
Deep understanding of iterative delivery frameworks, including Scrum, Kanban, SaFE, Lean, and Six Sigma.
Deep understanding of the software development lifecycle, from requirements through deployment, and the systematic implications of challenges across the lifecycle.

Responsibilities

Align project scope, objectives, and roadmaps with product, business, and technology strategy.
Manage one or more complex programs, including business-unit-specific and cross-enterprise workstreams.
Partner with product, program, and technology leaders to create plans and identify risks, dependencies, and release schedules.
Maintain project documentation and provide transparency through structured communication channels.
Lead and manage events supporting backlog prioritization, planning, and execution across multiple projects or complex initiatives, including cross-business-unit workstreams.
Track and report delivery health to stakeholders using leading and lagging indicators.
Facilitate trade-off discussions using empirical delivery data to support milestone achievement.
Drive shared accountability for delivery against capacity, quality standards, and business value.
Identify, manage, and communicate risks and dependencies.
Coordinate internal and external communications and training plans to support project execution.
Implement and refine delivery processes using data insights and historical trends to improve predictability and efficiency.
Optimize workflows and work sequencing to support continuous delivery and reduce context switching.
Identify lifecycle-based strategy updates and improvements.
Motivate and guide teams with a clear vision and purpose, fostering ownership and accountability.
Support team formation, training, and continuous improvement through feedback and learning opportunities.
Enforce engineering excellence by managing quality standards, technical debt, incidents, and change processes.
Ensure effective, integrated release management, readiness across teams, and clear communication.