Early Careers – Technology Delivery Analyst Intern

Health Care Service Corporation•Richardson, TX

5d•$19 - $34•Hybrid

About The Position

The Technology Delivery Analyst Intern participates in HCSC’s formal, paid, ten-week internship program in Richardson, Texas. The role provides experience supporting business objectives and member-focused solutions while working with cross-functional teams, including Information Security, Infrastructure, and Product Engineering. The intern contributes to project work, analyzes information, and supports the development of solutions to organizational needs. They learn and apply organizational processes, programs, and technologies—including emerging AI capabilities—with increasing independence and ownership of assigned deliverables. The intern owns components of project work with guidance from a mentor and manager, conducts research and analyzes data to develop recommendations, and supports departmental initiatives intended to improve business outcomes and the member and client experience. The internship concludes with a presentation to department leadership covering the project, results, and recommendations. Interns are expected to maintain confidentiality and comply with HIPAA, Diversity Principles, Corporate Integrity, and applicable policies.

Requirements

Currently pursuing a bachelor's degree as a rising senior, with a major in information technology, information systems, cybersecurity, project management, or computer science; other majors may be considered.
Expected graduation date between December 2027 and June 2028.
Minimum cumulative GPA of 3.0/4.0.
Available for the full duration of the 10-week program.
Unrestricted authorization to work in the United States; sponsorship is not available.
Eagerness to learn, grow, and contribute.
Clear and concise verbal and written communication skills.
Strong analytical and problem-solving skills.
Results-oriented approach, continuous improvement mindset, and ability to grasp new and unfamiliar concepts.
Strong organizational and multitasking skills, including the ability to prioritize and support multiple projects.
Practical, developed PC skills, especially Office 365 and virtual collaboration tools such as MS Teams and SharePoint.

Nice To Haves

Knowledge of schedule tracking, status reporting, and risk and issue management.
Ability to apply AI and Generative AI tools, such as Microsoft Copilot, to improve delivery efficiency through meeting summaries, status updates, project data analysis, and automation of repetitive tasks.
Ability to identify and evaluate AI use cases that can streamline Technology Delivery processes and share findings and recommendations.
Prior related technical internship or work experience.
Volunteerism or leadership experience.
Involvement in IT-related associations or organizations, or participation in technical competitions such as hackathons or AI/ML or cybersecurity challenges.
Interest in Information Security, Infrastructure (cloud, network, endpoint), and/or Product Engineering.

Responsibilities

Own components of project work and deliverables with guidance from an assigned mentor and manager.
Conduct research, analyze data and information, and develop recommendations that inform real business decisions.
Collaborate with cross-functional teams.
Support departmental initiatives that improve business outcomes and the member and client experience.
Develop and deliver a final internship presentation to department leadership covering the project, results, and recommendations.
Maintain complete confidentiality of company business and comply with HIPAA, Diversity Principles, Corporate Integrity, and applicable compliance policies.
Learn and apply relevant organizational processes, programs, and technologies, including emerging AI capabilities.