About The Position

This is a paid, ten-week internship based in Chicago, Illinois. Technology Delivery Analyst Interns participate in HCSC’s formal internship program, applying their skills and knowledge while supporting business objectives and member-focused solutions. The intern works with cross-functional teams—including Information Security, Infrastructure, and Product Engineering—to contribute to projects, analyze information, and help develop solutions for organizational needs. The role includes learning and applying the organization’s processes, programs, and technologies, including emerging AI capabilities, while taking increasing ownership of assigned deliverables. The internship program includes a formal orientation, hands-on real-world projects, weekly networking opportunities with interns and company leaders, professional development workshops, and volunteer activities. Interns must be available for the full ten-week program.

Requirements

  • Currently pursuing a bachelor's degree; rising senior with a major in information technology, information systems, cybersecurity, project management, or computer science. Other majors may be considered.
  • Expected graduation date between December 2027 and June 2028.
  • Minimum cumulative GPA of 3.0 on a 4.0 scale.
  • Available for the full duration of the ten-week program.
  • Unrestricted authorization to work in the United States; sponsorship is not available.
  • Eagerness to learn, grow, and contribute.
  • Clear and concise verbal and written communication and demonstrated interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Results-oriented approach, continuous-improvement mindset, and ability to grasp new and unfamiliar concepts.
  • Strong organizational and multitasking skills, including the ability to prioritize and support multiple projects.
  • Practical, developed PC skills, especially Office 365 and virtual collaboration tools such as MS Teams and SharePoint.

Nice To Haves

  • Knowledge of schedule tracking, status reporting, and risk and issue management.
  • Ability to use AI and Generative AI tools, such as Microsoft Copilot, to improve delivery efficiency, including summarizing meetings, drafting status updates, analyzing project data, and automating repetitive tasks.
  • Ability to identify and evaluate AI use cases that can streamline technology delivery processes and share findings and recommendations.
  • Prior related technical internship or work experience.
  • Volunteerism or leadership experience.
  • Involvement in IT-related associations or organizations, or participation in relevant technical competitions such as hackathons or AI/ML or cybersecurity challenges.
  • Interest in Information Security, Infrastructure (cloud, network, endpoint), and/or Product Engineering.

Responsibilities

  • Own components of project work and deliverables with guidance from an assigned mentor and manager.
  • Research and analyze data and information, and develop recommendations that inform business decisions.
  • Collaborate with cross-functional teams.
  • Support departmental initiatives that improve business outcomes and the member and client experience.
  • Prepare and deliver a final internship presentation to department leadership covering the project, results, and recommendations.
  • Maintain confidentiality of company business and comply with HIPAA, Diversity Principles, Corporate Integrity, and applicable compliance policies.

Benefits

  • Health and wellness benefits
  • 401(k) savings plan
  • Pension plan
  • Paid time off
  • Paid parental leave
  • Disability insurance
  • Supplemental life insurance
  • Employee assistance program
  • Paid holidays
  • Tuition reimbursement
  • Other incentives
  • Annual incentive bonus plan, subject to its terms and conditions
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