Technology & Courier Associate

Cell Tech Inc • New York, NY

4d • $20 - $22 • Hybrid

About The Position

Cell Tech Inc. is a service provider for the K-12 sector that develops proprietary software focused on automation and user-friendliness. The Technology & Courier Associate diagnoses hardware and software issues, processes work orders under warranty and non-warranty guidelines, repairs devices, and ensures quality service at the workshop. This hybrid role combines in-shop device repair with the safe, timely transport of client devices. The associate works directly with clients and school staff, and is expected to maintain a professional appearance and courteous manner.

The role involves repairing laptops, desktops, and related equipment; documenting repair activity and replaced parts; following warranty and compliance procedures; and testing devices before return. It also involves picking up and delivering client devices, handling them carefully during loading, unloading, and transit, and representing Cell Tech Inc. professionally. The schedule is an 8-hour shift, Monday through Friday, 7:00 a.m. to 3:30 p.m., with weekends as needed.

Requirements

• At least 18 years of age.
• Experience repairing PCs and laptops.
• Legal right to work in the United States.
• Clean driving record.
• No DUI convictions within the past four years.
• No more than one moving violation and/or at-fault accident in the last three years.
• Ability to lift over 50 pounds.
• Eager, prompt, and meticulous approach, with a focus on efficiency and accuracy.

Responsibilities

• Diagnose hardware and software issues in laptops, desktops, and related equipment.
• Repair or replace defective components, including screens, system boards, and housings.
• Resolve software issues such as operating-system errors and application conflicts.
• Accurately document repair activity, including replaced parts.
• Follow warranty guidelines and compliance procedures.
• Conduct final testing and quality control before returning devices.
• Ensure safe and prompt pickup and delivery of client devices.
• Handle devices carefully during loading, unloading, and transit.
• Maintain a professional and courteous attitude with school staff and clients.
• Represent Cell Tech Inc. professionally and positively during client interactions.

Benefits

• Lenovo training and certification courses; the company also works with Acer, Dell, HP, and Apple products.
• Competitive health insurance plans.
• Flexible scheduling accommodations for time off during summer school breaks.
• Optional overtime opportunities during the school year, based on customer needs.
• Six paid holidays per year after a three-month probationary period.
• One week of PTO per year for full-time employees, after their first year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed