Technology Coordinator

PRS Management, Inc. • Davis, CA

1d

About The Position

University Retirement Community is seeking a Technology Coordinator to provide hands-on technology support to residents and assist with community technology systems. The role helps ensure a seamless and connected experience throughout the community. The schedule is Monday through Friday, 8:00 AM to 4:30 PM. The pay range is $30.00 to $38.00 per hour, depending on experience.

Requirements

• At least one year of experience in IT, technical support, or a related field.
• Knowledge of cybersecurity, IT asset management, and technology support best practices.
• Experience troubleshooting hardware, software, internet connectivity, and low-voltage systems.
• Excellent communication, customer service, and problem-solving skills.
• A passion for helping others.

Nice To Haves

• CompTIA A+ certification, or willingness to pursue certification after hire.

Responsibilities

• Provide resident support for computers, Wi-Fi, internet connectivity, televisions, telecommunications, and audio/visual equipment.
• Onboard new residents to technology and help them become comfortable with community technology services.
• Support community systems, including Wi-Fi, security cameras, access control, emergency call systems, resident engagement platforms, and other IT resources.
• Partner with the central IT team to troubleshoot hardware and software issues, perform upgrades, and assist with special projects.
• Provide help desk support, including password resets, printer support, mobile device assistance, and workstation troubleshooting.
• Manage technology equipment.

Benefits

• Medical insurance with multiple plan options for employees and dependents.
• Dental insurance.
• Vision insurance.
• Paid Time Off, with an option to choose PTO+ for additional pay.
• 401(k) with a 4% employer match.
• Profit sharing plan.
• Employee Assistance Program (EAP).
• Employee referral bonus program.
• Resident-funded scholarships for education and professional growth.
• PayActiv flexible access to earned wages.
• Discount programs through Perks at Work.
• Employee and resident appreciation programs.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed