Operations & Technology Coordinator

San Antonio Citizens Federal Credit Union•San Antonio, FL

15h•Onsite

About The Position

The Operations & Technology Coordinator connects employees, vendors, technology partners, and operational needs. This is not a traditional IT help desk position; the role is suited to someone comfortable with technology, strong with people, highly organized, and able to explain technical information in clear language. The coordinator manages vendor relationships and projects, supports technology implementations and integrations, assists with facilities needs, and helps ensure teams and external partners have the information, access, and resources needed to advance projects. The role involves participating in cross-department meetings, asking questions, tracking next steps, following up with vendors, and turning conversations into action. Work varies day to day and may include coordinating facilities vendors, technology integrations, equipment or facility needs, implementation deadlines, vendor quotes, and testing new systems or digital services. The position also includes helping employees with technology questions and connecting the appropriate people to resolve issues. This is a full-time, onsite position in San Antonio, Florida. The stated salary is $48,000–$62,000 annually.

Requirements

Exceptional verbal, written, and interpersonal communication skills.
Strong vendor coordination and relationship-management skills.
Ability to understand and translate technical information for non-technical audiences.
Strong organization, project coordination, and follow-through.
Comfort participating in meetings and coordinating across departments.
Ability to learn technology platforms and operational processes quickly.
Resourceful problem-solving skills and judgment about when to escalate.
Working knowledge of Microsoft 365 and general business technology.
Ability to manage multiple vendors, projects, priorities, and deadlines.
Service-oriented and collaborative, with comfort working with people at all levels.
Strong technology aptitude; advanced IT expertise is not required.

Responsibilities

Coordinate vendor relationships, projects, and follow-up.
Support technology implementations and integrations.
Assist with facilities needs and coordinate equipment or facility requirements.
Participate in meetings across departments and coordinate with employees, vendors, and technology partners.
Translate technical information for non-technical audiences and clarify required information or access.
Track next steps, implementation deadlines, project priorities, and ownership of tasks.
Gather vendor quotes and connect vendors with relevant technology providers.
Assist employees with technology questions.
Help test new systems and digital services.
Help ensure internal teams and external partners have the information, access, and resources needed to move projects forward.
Solve problems, follow through on outstanding work, and escalate when appropriate.