Technology Consultant Graduate

Hewlett Packard Enterprise•Spring, TX
•$28 - $63•Onsite

About The Position

The Technology Consultant Graduate develops technical solutions designed to achieve customer business outcomes, within a technical domain or across Hewlett Packard Enterprise’s portfolio of hardware, software, services, as-a-service offerings, and necessary third-party components. The role helps develop and explain proposals that address customer business and technical requirements, and provides technical expertise to sales teams and customers through presentations and product or solution demonstrations. Work may be aligned to a technical specialty or prioritized accounts, with a focus on technical selling to customers and partners. At the TCP_01 management level, the role contributes to assignments of limited scope using knowledge gained through specialized training, education, or prior experience. As a team member, the graduate provides information, analysis, and recommendations in support of team efforts, exercising independent judgment within defined parameters. The position is designated onsite, with the expectation that the employee will primarily work from an HPE office. Candidates must have completed a bachelor’s degree in a technical field within one year of the start date. The role is intended for candidates with 0–1 years of technical IT experience.

Requirements

  • Completed bachelor’s degree in a technical field within one year of the start date.
  • 0–1 years of technical experience in IT.
  • Basic experience participating in and assisting with solution configuration and overall architecture design, and creating demonstrations and proofs of concept to meet customer requirements.
  • Basic understanding of HPE’s portfolio of products, software, services, and solutions, and basic hands-on technical skills in relevant product domains.
  • Basic understanding of as-a-service business model fundamentals and information about business-unit products, services, and strategic goals.
  • Basic written, verbal, and nonverbal communication skills, including active listening and storytelling; ability to collaborate and communicate in English and applicable local languages as needed.
  • Basic discussion and persuasion skills.
  • Basic business and financial acumen, including understanding of the sales cycle, pipeline growth, reporting, influencing, links to business strategy, and customer business roles.
  • Basic consultative and value-selling skills, including presenting, brainstorming, handling conflict, and closing to help customers make business decisions.
  • Basic company business knowledge and familiarity with technical tools and standard customer relationship management (CRM) systems and tools.
  • Hands-on experience with one or more products, solutions, tools, or services relevant to the role.
  • Ability to deliver live demonstrations or walkthroughs of products, solutions, tools, or services to customers, partners, and other stakeholders.
  • Basic project and time-management skills, along with strong analytical and problem-solving skills and appropriate due diligence.
  • Basic knowledge of partner types and relevant products in the assigned solution domain, and understanding of the company’s go-to-market strategy and when and how to leverage partners for deals.

Nice To Haves

  • Knowledge-based or experience-based relevant industry certifications are preferred.

Responsibilities

  • Contribute to technical solutions and customer proposals using standard or existing product-domain materials, and explain the value of HPE’s portfolio.
  • Provide input on end-customer IT trends, requirements, gaps, and unmet needs.
  • Conduct due diligence on technical designs to ensure they meet customer workload needs and expectations and stay within budget.
  • Build awareness of new technologies and trends, explain their relevance to customer needs, and track competitor offerings and activities.
  • Participate in deep-dive discussions to establish solution requirements and help develop technical products, services, and solutions.
  • Use basic knowledge of customers’ technical environments and HPE products, services, and solutions when contributing to solution development.
  • Collaborate with internal and external partners to transfer knowledge, deliver customer solutions, and support partner enablement initiatives.
  • Build connections with partners and stakeholders in an area of specialization and understand their capabilities and limitations.
  • Identify unmet or unrecognized account needs to help build the opportunity pipeline.
  • Support the opportunity pipeline using competitor and partner-ecosystem knowledge, helping advance sales opportunities toward closure.
  • Participate in sales forecast meetings.
  • Document activities and tasks throughout the sales cycle using designated tools and resources, and share best practices with peers and partners.
  • Develop an understanding of customer ecosystems and how HPE solutions can align with them and deliver value.
  • Proactively share knowledge with peers.

Benefits

  • Comprehensive benefits supporting physical, financial, and emotional wellbeing for employees and their loved ones.
  • Programs and resources for personal and professional development and career growth.
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