About The Position

This role involves assessing the City's existing technology solution landscape and architecture, with a focus on public-facing digital solutions. The Technology Architect will develop the City's target public-facing solution architecture, ensuring it aligns with business goals and objectives. Key responsibilities include stakeholder management, communicating complex technical concepts clearly, and building consensus.

Requirements

  • At least 10 years of solution architecture experience in a leadership capacity, gained in a complex technological environment, paired with post-secondary education in Information Technology, Computer Science, Engineering, Information Systems or Math (or an equivalent combination of education and experience).
  • Demonstrated hands-on knowledge in solution architecture design and system integration, including but not limited to specification, configuration, and implementation.
  • Knowledge and experience in Salesforce platform (experience cloud, service cloud, Agentforce etc) and related solutions.
  • Knowledge and experience in industry popular web platforms and frameworks.
  • Knowledge and experience in integration design through middleware/API.
  • Strong customer service orientation and a demonstrated ability to establish and maintain effective stakeholder relationships and manage client deliverables and expectations.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders; Both technical and non-technical.
  • Experience in creating and maintaining technical documentation, including system architecture diagrams, configuration specifications, knowledge articles, and deployment procedures.
  • Strong analytical and problem-solving skills, with a deep attention to detail.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.

Nice To Haves

  • Solution architecture design documentation.
  • Presentations to project teams and stakeholders

Responsibilities

  • Assess City’s existing technology solution landscape and architecture, with a focus on public-facing digital solutions.
  • Develop City’s target public-facing solution architecture.
  • Ensure architecture design aligns with business goals and objectives.
  • Stakeholder management including communicating complex technical concepts in an easy-to-understand way, and consensus building.
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