Technology Analyst - PMO (UK Remote)

Turnitin

3d•Remote

About The Position

Help Engineering Teams Work Smarter, Plan Better, and Deliver Faster. Do you enjoy turning complex delivery data into meaningful insights? Love improving how teams plan, prioritize, and execute work? Get excited about dashboards, workflows, metrics, tooling, and helping organizations operate more effectively at scale? We’re looking for a Technology Analyst – PMO to help evolve how Engineering plans, tracks, measures, and delivers work across a fast-moving SaaS engineering organization. This is not a traditional “status reporting PMO” role. You’ll operate at the intersection of: Engineering delivery, Operational analytics, Planning strategy, Tool optimization, Process improvement, Executive reporting. You’ll partner directly with Engineering and Product leaders to improve visibility, streamline workflows, define meaningful metrics, and help create scalable ways of working that support high-performing teams. If you enjoy combining data, systems thinking, and operational problem solving — this role was built for you.

Requirements

Experience in areas like: PMO or Portfolio Operations, Engineering Operations, Technical Program Support, Delivery Analytics, Agile Planning & Reporting, SaaS or software engineering environments.
Familiarity with tools like: Jira, Jira Product Discovery, Confluence, Jellyfish, CI/CD and DevOps tooling, Google Workspace.
No specific degree required — we value practical experience, analytical thinking, curiosity, and the ability to improve how organizations operate.
Accountability: You take ownership, follow through, and help teams stay aligned on outcomes.
Resourcefulness: You find solutions, simplify complexity, and improve how work gets done — even when constraints exist.
Collaboration & Influence: You communicate clearly, build relationships easily, and can align teams without relying on authority.
Change Leadership: You’re comfortable helping teams evolve processes, tools, and ways of working in dynamic environments.

Nice To Haves

Data analysis and visualization
Dashboard development
Executive presentation development
Workflow/process optimization
Cross-functional facilitation
Portfolio and roadmap reporting

Responsibilities

Help Engineering leaders answer questions like: Are teams realistically aligned to delivery goals? Where are delivery risks emerging? What dependencies could impact execution? How predictable is delivery performance? Where are bottlenecks slowing teams down?
Support quarterly and annual planning processes by analyzing demand, capacity, and delivery forecasts, supporting prioritization discussions, identifying portfolio-level risks and dependencies, and providing delivery insights that improve decision-making.
Help define how Engineering measures effectiveness and delivery health, working on throughput and predictability metrics, delivery health reporting, cycle time and flow analysis, portfolio dashboards, and executive reporting and operational storytelling.
Turn operational data into insights leaders can actually use.
Improve Jira and Confluence workflows, standardize data structures and reporting models, improve dashboard consistency and visibility, and support governance and documentation practices.
Align tooling with how Engineering teams actually work.
Partner closely with IT, Product, and Engineering teams to reduce friction and improve operational clarity.
Identify opportunities to improve work intake processes, planning cadences, reporting practices, portfolio governance, and delivery visibility.

Benefits

Remote First Culture
Health Care Coverage
Education Reimbursement
Competitive Paid Time Off
Self-Care Days
National Holidays
2 Founder Days + Juneteenth Observed
Paid Volunteer Time
Charitable contribution match
Monthly Wellness or Home Office Reimbursement/ Access to Modern Health (mental health platform)
Parental Leave
Retirement Plan with match/contribution varies by country