Technicien(ne) de Service / Field Service Technician

Eaton Corporation•Lévis, QC

23h•CA$69,000 - CA$87,000•Hybrid

About The Position

The Electrical division of Eaton is currently seeking a Field Service Technician. This position will be located out of our Quebec City - Canada service facility. This individual will be responsible for servicing Eaton's uninterruptible power supplies (UPS) and batteries and other electronic products in a low voltage environment (600V and below) at customer sites. The service area is primarily in the Quebec City region, with occasional travel to outlying areas in eastern Canada. Whether you work on site, from the service office in Vanier (Quebec) or from your home office, you guarantee visible, service-oriented customer support. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.

Requirements

Diploma of Vocational Studies (DVS) or Diploma of Collegial Studies (DCS) in electrical engineering or electrical engineering technology
At least one (1) year's experience in power electronics, preferably in the field of UPS (uninterruptible power supplies) OR battery technologies.
Bilingual in French and English. A technical level of English is required
Relocation assistance is provided to candidates currently residing in Canada. Candidates must be willing to reside within 80 km of Québec City, QC to be considered.
Candidates must be legally eligible to work in Canada without company sponsorship now and in the future
Possess and maintain a valid and unrestricted driver’s license.
Ability to travel to US for product and safety training when necessary

Nice To Haves

The ability to use drawings, mathematics, manual formulas and a variety of precision diagnostic instruments.
Proficiency in all field products and processes prior to field dispatch
Good understanding of single and three-phase circuits, analog and digital electronic circuit theory and microprocessor controls and programming
Basic understanding of network functionality, fiber optics and sealed and wet cell battery theory and application
Proficient in the use of test equipment and software
Adheres to all published WSG safety standards

Responsibilities

Performs emergency and preventive maintenance and installation on a 24/7 on-call basis with regional responsibility.
Responsible for performing on-site or in-house servicing and repair of company products.
Provides technical support to customers on operational or maintenance aspects of system equipment.
Act as customer contact for technical and service-related problems.