Technician

Pavion•Kennesaw, GA

13d•$38 - $45

About The Position

Pavion is seeking a Technician to join its fire business unit. The role involves servicing, programming, testing, and inspecting fire alarm systems, verifying that equipment is functional, diagnosing system issues, and replacing components as directed. The Technician also provides customer technical support, coordinates work with the Manager and dispatcher, communicates service updates, and maintains assigned vehicles, tools, and equipment. Regular driving to customer and project sites is required. Pavion provides fire, security, and communication integration solutions, including the design, installation, service, and maintenance of fire alarm systems and other technologies. The hourly pay range is $38.00–$45.00, with starting pay determined by qualifications, experience, education, skills, certifications, and internal equity. A comprehensive benefits package is offered.

Requirements

High School Diploma or GED.
At least 1 year of experience installing or servicing burglar alarm, fire alarm, closed-circuit television, or access control systems.
Valid driver’s license; regular driving to customer and project sites is required.
NICET II Certification.
Specific experience with Alarm System Notifier, including troubleshooting and programming proficiency.

Responsibilities

Service, program, test, and inspect fire alarm systems to ensure proper operation.
Verify that all equipment is fully functional and operational.
Identify causes of problems or failures within alarm systems and equipment to facilitate repairs.
Replace system components as directed, including panels and audible/visual alarms.
Provide technical support to customers, including remote phone diagnosis and troubleshooting signal issues related to formats and receivers.
Maintain a professional and courteous demeanor when interacting with customers.
Collaborate with the Manager and dispatcher to efficiently complete service and work orders.
Provide service-status updates to the dispatcher and/or manager to enable appropriate actions.
Maintain assigned vehicles, tools, and equipment.