Technician

National Seating & Mobility•Richmond, VA
•$19 - $22

About The Position

The Technician at National Seating and Mobility helps provide mobility solutions to clients, including wheelchairs and positioning systems. The role coordinates with the Branch Manager, Rehab Technology Specialist, and Office Manager/Customer Service Representative to support timely ordering, receipt, assembly, and delivery of products. Technicians model the company’s HEARTS values: Honor, Excellence, Accountability, Respect, Teamwork, and Service. The position responds to service calls and performs repairs in branch, field, clinic, school, and care-home environments. It also involves assembling seating, mobility, specialty activities of daily living (ADL), and home accessibility equipment according to factory and clinical specifications; tracking inventory; delivering and fitting equipment; providing instruction and customer service; and supporting Rehab Technology Specialists as directed by branch and field leadership.

Requirements

  • Able to lift 50 pounds, with or without accommodation.
  • Valid driver’s license.
  • High school diploma, GED, or equivalent certificate.

Responsibilities

  • Respond to service calls and make quality repairs in branch, field, clinic, school, and care-home environments.
  • Assemble seating, mobility, specialty ADL, and home accessibility equipment according to factory and clinical specifications.
  • Control and count inventory for custom, special-order, and stock items processed in the branch.
  • Deliver equipment as directed by branch operations and field leaders, including fitting, instruction, compliance, and customer service.
  • Provide technical support to Rehab Technology Specialists as needed and as directed by operational branch and field leadership.
  • Coordinate with the Branch Manager, Rehab Technology Specialist, and Office Manager/Customer Service Representative to support timely ordering, receipt, assembly, and delivery of products.
  • Model the company’s HEARTS values: Honor, Excellence, Accountability, Respect, Teamwork, and Service.

Benefits

  • Paid time off.
  • Company-paid holidays.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • 401(k) company match.
  • Tuition reimbursement and education assistance.
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