Technician
National Seating & Mobility•Village of Colonie, NY
About The Position
The Technician helps provide clients with mobility solutions, including wheelchairs and positioning systems. The role coordinates with the Branch Manager, Rehab Technology Specialist, and Office Manager/Customer Service Representative to support timely ordering, receipt, assembly, and delivery of products. Technicians respond to service calls and make repairs in branch, field, clinic, school, and care-home environments; assemble equipment to factory and clinical specifications; manage inventory; deliver equipment; and provide technical support to Rehab Technology Specialists as directed.
Requirements
- Able to lift 50 pounds, with or without accommodation.
- Valid driver's license.
- High School Diploma, GED, or equivalency certificate.
Responsibilities
- Respond to service calls and make quality repairs in branch, field, clinic, school, and care-home environments.
- Assemble seating, mobility, specialty ADL, and home accessibility equipment according to factory and clinical specifications.
- Provide inventory control and perform counts for custom, special-order, and stock items processed in the branch.
- Deliver equipment as directed by Branch operations and Field leaders, including fitting, instruction, compliance, and customer service.
- Provide technical support to Rehab Technology Specialists as needed and directed by Operational Branch and Field leadership.
- Coordinate with the Branch Manager, Rehab Technology Specialist, and Office Manager/Customer Service Representative to support timely ordering, receipt, assembly, and delivery of products.
Benefits
- Paid Time Off
- Company paid holidays
- Health, Dental, Vision, & Life Insurance
- 401k Company Match
- Tuition reimbursement and Education Assistance
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
