Technician - Satellite

ManpowerGroup WorkMyWay•Washington, DC
•$22•Onsite

About The Position

At MasTec Advanced Technologies, the Technician installs and maintains satellite dishes and receivers for residential customers and commercial buildings. The role includes indoor and outdoor work, troubleshooting, fostering positive customer relationships, recommending solutions and products, and ensuring a seamless customer experience while following safety guidelines and procedures. Technicians work independently and may perform work in all weather conditions, including locations without heating or air conditioning. The position offers paid training, performance-based compensation and incentives, and a promotion path to Field Technician Supervisor and Site Manager.

Requirements

  • Take customer service seriously and set a strong example.
  • Know or be motivated to learn current and emerging technologies.
  • Be able to multitask and work independently.
  • Desire to continuously learn relevant new technologies.
  • Be able to climb ladders and meet manufacturers’ safety requirements for equipment used.
  • Candidate’s body weight plus 25 pounds of tools and equipment must not exceed 375 pounds.
  • Be able to lift 60–80 pounds and climb 28–36-foot ladders.
  • Be able to work in locations without heating or air conditioning, indoors or outdoors, regardless of weather.
  • Be able to kneel, crawl, bend, or work in other potentially uncomfortable positions.
  • Have a valid driver’s license.
  • Pass a pre-employment drug test, criminal background check, and motor vehicle record check.
  • Be able to work a flexible schedule that includes weekends or evenings.
  • Maintain strict adherence to safety protocols and procedures in this safety-sensitive role.

Responsibilities

  • Install and maintain satellite dishes and receivers.
  • Troubleshoot technology and installation issues.
  • Build positive customer relationships and provide a high-quality customer experience.
  • Advise customers and recommend solutions and products that meet their needs.
  • Follow safety guidelines, protocols, and procedures.
  • Perform indoor and outdoor work at customer residences and commercial buildings.

Benefits

  • Competitive wages with performance-based compensation and incentives; pay up to $22 an hour or more.
  • Paid training focused on safety, customer service, technology, products, and on-site sales techniques.
  • Deeply discounted DIRECTV.
  • High-quality tools, uniform, work van, and gas card.
  • Medical, dental, and vision benefit options.
  • 401(k) with company match.
  • Employee stock purchase plan.
  • Paid time off.
  • Independent work environment.
  • Promotion path to Field Technician Supervisor and Site Manager.
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