Technician - Satellite

MasTec Advanced Technologies•Richmond, VA

About The Position

At MasTec Advanced Technologies, the Satellite Technician installs and maintains satellite dishes and receivers for customers through a collaboration with a leading satellite-industry partner. The role includes troubleshooting, building positive customer relationships, and providing a seamless customer experience. Work is performed both indoors and outdoors at customer residences and commercial buildings, following safety guidelines and procedures. Technicians advise customers on suitable solutions and products and may perform on-site sales. The work is highly independent and offers a promotion path to Field Technician Supervisor and Site Manager.

Requirements

A valid driver’s license.
Ability to climb ladders and meet manufacturer safety requirements for equipment used.
Combined body weight and 25 pounds of tools/equipment must not exceed 375 pounds.
Ability to lift 60–80 pounds and climb 28–36-foot ladders.
Ability to work in environments without heating or air conditioning, indoors or outdoors, regardless of weather.
Ability to kneel, crawl, bend, or work in other potentially uncomfortable positions.
Ability to pass a pre-employment drug test, criminal background check, and motor vehicle record check.
Ability to work a flexible schedule that includes weekends or evenings.
Maintain strict adherence to safety protocols and procedures in a safety-sensitive role.
Take customer service seriously and set a positive example.
Be willing to learn new technologies and continuously develop relevant technology skills.
Enjoy multitasking and working independently.
Recommend appropriate solutions and products to customers.

Responsibilities

Install and maintain satellite dishes and receivers.
Troubleshoot technology and installation issues.
Foster positive customer relationships and provide a high-quality customer experience.
Advise and recommend solutions and products that meet customer needs.
Follow safety guidelines, protocols, and procedures.
Perform work indoors and outdoors at customer residences and commercial buildings.

Benefits

Competitive wages with performance-based compensation and incentives; pay up to $22 an hour or more.
Paid training in safety, customer service, technology, products, and on-site sales techniques.
Deeply discounted DIRECTV.
High-quality tools, uniform, work van, and gas card.
Medical, dental, and vision benefits options.
401(k) with company match.
Employee stock purchase plan.
Paid time off.
Highly independent work environment.
Promotion path to Field Technician Supervisor and Site Manager.