This position is responsible for performing routine maintenance, diagnosing and repairing mechanical and electronic problems with slot machines. The technician will replace faulty parts, test machines, and maintain accurate records of all repairs and maintenance. They will also communicate with other casino staff to ensure proper machine function, provide excellent customer service, and handle guest complaints and incidents with discretion, escalating to supervisory personnel when necessary. The role requires a flexible schedule, including late nights, weekends, and holidays, with potential for shift changes. Other duties may be assigned.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED