Slots - Slot Technician I

Valley View Casino & Hotel•Valley Center, CA

23h•Onsite

About The Position

Valley View Casino & Hotel is seeking a Slot Technician I to join their team. This role is responsible for maintaining and thoroughly cleaning all slot machines, ensuring they meet department guidelines. The Slot Technician will perform their duties relying on instructions, pre-established guidelines, and good judgment. Valley View Casino & Hotel is recognized as one of San Diego's Best Places To Work, offering a fun and exciting environment with benefits focused on the team member, their family, and their lifetime goals. The company is deeply rooted in the Valley Center community and reflects the proud heritage of the San Pasqual Band of Mission Indians, emphasizing "good neighbor" values. Team members are considered the foundation of the organization, with opportunities for advancement through compassion, encouragement, and exposure to experienced professionals.

Requirements

High school diploma or GED equivalent.
Knowledge of cleaning supplies.
Basic electronic knowledge.
Ability to identify worn or damaged slot machine part to property standards.
Ability to speak and understand the English language.
Ability to write routine reports and correspondence.
Ability to read, analyze and interpret documents such as safety rules, instructions, guidelines, operating and maintenance instructions, and policies and procedure manuals written in the English language.
Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form referring back to established guidelines and policies and procedures.
Ability to define problems involving several concrete variables, collect data, establish facts, and draw valid conclusions to carry out primary duties, responsibilities and tasks.
Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Must use good judgment when providing information to our guests and maintain positive guest relations at all times.
Responsible for maintaining a consistent, regular attendance record.
Responsible for conducting all responsibilities in a professional and ethical manner.
Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
Must be able to successfully pass applicable auditions or skill testing and a drug screening test.

Nice To Haves

Previous experience working in a gaming environment.
Ability to understand oral and verbal communication while using Valley View Casino & Hotel’s communication tools which include but are not limited to radios, phones, and or email.

Responsibilities

Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greet guests in a courteous and caring manner using personalized service.
Responsible for the preventative maintenance and cleaning of all electrical and mechanical slot machines in accordance with gaming regulations.
Responsible for reporting and replacing any part or insert needing to be replaced.
Responsible for testing all functions on a slot machine and replacing or repairing nonfunctioning equipment.
Troubleshoot and repair damaged slot machine electronic devices such as light bulbs, inserts, glass etc.
Records and identifies parts and cosmetics of a slot machine.
Assists with the breakdown, relocation and reset-up of machines and stands to be relocated.
Maintains a working knowledge of company facilities, as well as special events on property, in order to advise guests and fellow Team Members of same, whenever possible.
Other duties as assigned by management.
Responsible for conducting all responsibilities in a professional and ethical manner.
Responsible for maintaining a consistent, regular attendance record.
Adheres to performance standards, company policies and procedures, as they relate to the department.