Technicien - Service et réparation/Technician - Service Repair

Wesco•Rouyn-Noranda, QC

3h•CA$24 - CA$30•Onsite

About The Position

As a Technician - Service Repair, you will provide product demonstrations, equipment installation, diagnostics and schedule repairs on-site at customer locations. You will develop and present proposals and quotes to clients for repair, service and rental follow-up. You will also train customer employees on how to maintain equipment. You will work closely with sales representatives regarding customer equipment rental and repair status.

Requirements

Valid Driver’s License, with a satisfactory driving record required
High School Degree or Equivalent
Licenses/Certificates/Designations - WHMIS, TDG, Forklift
2 years required, 3 years preferred of service and repair experience
2 years required, 3 years preferred of customer service experience
2 years required, 3 years preferred of diagnostic experience
Strong problem-solving skills
Excellent communication and time management skills
Proficient in Microsoft Office applications
TDG certified, based on possible movement of asbestos containing materials
WHMIS certified – based on local chemicals and products
Using hand trucks, forklifts, hoists, or other handling equipment devices
Mechanically inclined
Ability to travel up to 25%

Responsibilities

Follows service and repair procedures log.
Ensures items are tagged and calibrated and in ready to use condition for rental equipment.
Enters rental and repair orders in wholesale distribution system.
Provides on-site and in-house product demonstrations, including use of air filtration and respiratory equipment.
Service and repair restoration, abatement, respiratory and confined space equipment.
Expedites orders and follow up with customers relating to service orders.
Conducts in-house or on-site DOP testing.
Conducts respiratory fit testing service either in-house or at customer’s site.
Conducts HazSafeID inspections.
Updates customers and sales reps with equipment rental and repairs status.
Prepares for, attends, and participates in branch and departmental meetings.
Remains current on industry trends, market activity, competitor products and technical bulletins provided by suppliers.
Performs daily safety inspections of equipment and service vehicles.
Provides backup to customer service and warehouse staff.