Technicien associé - Service et réparation / Associate Technician - Service Repair

Wesco • Quebec, QC

10d • CA$20 - CA$24 • Hybrid

About The Position

As an Associate Technician - Service Repair, you will ensure the service and repair department is properly equipped to perform daily requirements in an efficient manner. You will perform trial runs of equipment to ensure performance rates and quality meet established specifications and is in ready-to-use condition. You will expedite and follow up with customers relating to service/repair orders. You may travel to customer locations.

Requirements

• Valid Driver’s License, with a satisfactory driving record required
• High school degree or equivalent required
• 1 year required, 2 years preferred of service and repair experience
• 1 year required, 2 years preferred of customer service experience
• Strong attention to detail required
• Ability to calibrate precise measurements
• Ability to lift up to 50 pounds
• Ability to stand or walk for extended periods
• Valid driver's license with a satisfactory driving record
• Strong problem-solving skills
• Excellent communication and time management skills
• Proficiency in Microsoft Office applications
• Experience with dollies, forklifts, hoists, or other material handling equipment
• Good mechanical aptitude

Nice To Haves

• WHMIS, TDG, or forklift operations certificate or license preferred
• TDG certification, depending on the possibility of transporting asbestos-containing materials
• WHMIS certification, depending on local chemicals and products

Responsibilities

• Follow service and repair procedure log
• Enter rental and repair orders in distribution system
• Expedite orders and follow up with customers relating to service orders
• Conduct in-house or on-site DOP testing
• Conduct respiratory fit testing service either in-house or at customer’s site
• Ensure rental equipment is properly labeled, calibrated, and ready for use.
• Perform DOP testing internally or at customer sites.
• Perform respiratory fit testing internally or at customer sites.
• Perform HazSafeID inspections.
• Provide customers and sales representatives with updates on the status of rentals and repairs.
• Prepare for, attend, and participate in branch and service meetings.
• Stay current with industry trends, market activity, competitor products, and technical bulletins provided by suppliers.
• Perform daily safety inspections of equipment and service vehicles.
• Provide backup support to customer service and warehouse personnel as needed.

Benefits

• Training and development opportunities
• Educational assistance
• Generous paid time off
• Comprehensive insurance options for you and your family
• 401k
• National discounts on commonly used items (computers, appliances, services, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED