Technician Intern

Kenworth Louisiana•Monroe, LA

About The Position

As an intern at the dealership, you will learn Original Equipment Manufacturer (OEM) protocols and procedures through hands-on experience. The internship is intended to provide an understanding of the technical standards and practices needed for a technician career. You will work with experienced professionals to develop practical skills and technical expertise while preparing for future opportunities in the industry. The position involves assisting with repair orders, vehicle diagnostics and repairs, parts coordination, documentation, and safe use and maintenance of dealership tools and equipment. The role is often exposed to outdoor elements, moving machinery and equipment, and substances or conditions including grease, electrical currents, dust, dirt, and chemicals. Kenworth of Louisiana, LLC provides equal employment opportunity to all persons regardless of protected characteristics and will provide reasonable accommodations for qualified individuals with disabilities.

Requirements

  • Must be enrolled in an accredited post-secondary technical school.
  • Must obtain a valid driver's license.
  • Must be able to work while maintaining mandatory school hours.
  • Must be building a workable toolbox.

Responsibilities

  • Assist in performing work listed on repair orders efficiently and accurately, following dealership and factory standards.
  • Observe and assist with diagnosing malfunctions and performing repairs according to OEM guidelines.
  • Communicate with the parts department to obtain necessary parts.
  • Save and tag parts for warranty purposes or at the customer's request.
  • Examine assigned vehicles to determine whether additional safety or service work is needed or recommended.
  • Immediately communicate with the service advisor if additional work is needed, listed work is not required, or repairs cannot be completed within the promised time.
  • Document work performed and recommended on the repair order.
  • Report machinery defects or malfunctions to the supervisor.
  • Maintain and be accountable for dealership-owned tools and manuals.
  • Operate tools and equipment safely.
  • Attend and complete assigned company training.
  • Perform other duties as assigned.
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