Technician Intern

Kenworth Louisiana•Shreveport, LA

About The Position

As an intern at the dealership, you will learn Original Equipment Manufacturer (OEM) protocols and procedures through hands-on experience. You will work closely with experienced professionals to develop an understanding of technical standards and practices and build practical skills for a future technician career. The role includes assisting with repair-order work, diagnosis and repairs, vehicle inspections, documentation, and safe use and care of dealership tools and equipment.

Requirements

  • Must be enrolled in an accredited post-secondary technical school.
  • Must obtain a valid driver's license.
  • Must be able to work while maintaining mandatory school hours.
  • Must be building a workable toolbox.

Responsibilities

  • Assist in completing repair-order work efficiently and accurately according to dealership and factory standards.
  • Observe and assist with diagnosing malfunctions and performing repairs in accordance with OEM guidelines.
  • Coordinate with the parts department to obtain necessary parts.
  • Save and tag parts for warranty purposes or at the customer's request.
  • Examine assigned vehicles to identify additional safety or service work that may be needed or recommended.
  • Immediately notify the service advisor when additional work is needed, outlined work is unnecessary, or repairs cannot be completed within the promised time.
  • Document work performed and recommended on the repair order.
  • Report machinery defects or malfunctions to the supervisor.
  • Maintain and be accountable for dealership-owned tools and manuals.
  • Operate tools and equipment safely.
  • Attend and complete assigned company training.
  • Perform other duties as assigned.
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