CDOC - Technician III (Library) Limon

State of Colorado • Denver, CO

2d • Onsite

About The Position

The Technician III supervises the daily operation of a library in an adult correctional facility serving offenders of multiple classification levels. The position works under the direction of a Regional Librarian, Programs Manager, and Programs Supervisor, and provides technical and administrative support to one or more work units. In coordination with library and facility program staff, the role plans library services and budgetary needs, administers library procedures, and recommends collection materials that meet offenders’ educational, informational, and recreational needs.

The position supervises offender library clerks and maintains library records and systems, including the integrated library system. It uses online and intranet resources to perform reference, collection-selection, interlibrary-loan, and procedural work; monitors library users and enforces security rules; and prepares monthly narrative and statistical reports. The employee may be assigned to assist in other facility areas during emergencies or lockdowns. The role requires successful completion of CDOC Basic Training and the ability to perform correctional-facility security and physical-control functions.

Requirements

• Three years of technical or high-level clerical experience, or a combination of college, university, or non-correspondence school coursework and/or relevant occupational experience totaling three years.
• High-level clerical experience may include document creation and word processing; creating and revising office procedures; compiling and formatting program materials; screening documents and supporting information; or accounting for allotted funds by authorizing operating expenditures. Retail, food-service, and call-center customer service do not count toward the stated minimum experience.
• If qualifying through education, attach an unofficial college transcript showing the applicant’s name, institution, degree, and date conferred.
• Ability to innovate and focus on process improvement, and to use data in various forms to fulfill job requirements.
• Ability to work effectively and courteously with internal and external customers or clients; strong organizational and multitasking skills; attention to detail and accuracy; and basic math skills.
• Excellent oral and written communication, strong analytical and critical-thinking skills, and ability to work as a team member and adapt to change.
• High integrity and professional pride; self-control and the ability to remain alert, emotionally stable, mentally resilient, and observant under pressure and in stressful, potentially violent situations; tolerance for stress, confinement, and high-stakes interactions.
• Ability to read and comprehend English and communicate fluently in English, verbally and in writing.
• Ability to create accessible documents and technical content that follows plain-language guidelines.
• At least 21 years of age and possession of a high school diploma or GED.
• Possess and maintain a valid, non-restricted Colorado driver’s license and meet state driving-record criteria; eligibility to drive a state-owned vehicle is required.
• Possess valid U.S. work authorization at the time of application; the DOC cannot provide H-1B sponsorship.
• No felony convictions, and meet the stated CDOC eligibility requirements concerning sexual abuse or sexual misconduct involving offenders or residents.
• Successfully pass all modules of the six-week Colorado Department of Corrections Basic Training, including English reading comprehension, competency assessments, and written and practical defensive-tactics exams.
• Physical ability to complete defensive-tactics activities, including lifting arms overhead, kicking to waist height, controlled takedowns, delivering blows, withstanding impact, using a baton, rotating and striking, and repeatedly kneeling and rising.
• Ability to see and hear to observe and respond to safety and security concerns; control or subdue violent or assaultive persons and defend oneself or others; demonstrate agility and strength in all four limbs; and walk and climb stairs consistently.
• Ability to work in assaultive-behavior, physical-control, and restraint situations; interact tactfully with people of different sexes and backgrounds, including mentally ill and emotionally disturbed offenders; and communicate by speaking, listening, or signaling.
• Willingness and ability to travel and work various shifts, including days, afternoons, and graveyards, on a rotating schedule.
• Complete tuberculosis screening upon hire, pass a background investigation and required drug testing, and successfully pass medical screening for the essential job functions.
• Employees must not work under the influence of any substance; random drug screening occurs during employment. POST-certified employees are prohibited from marijuana use.

Nice To Haves

• Advanced knowledge and proven work experience with Microsoft Office applications, including Excel, Word, PowerPoint, and Access, and Google applications, including Drive, Sheets, Docs, and Forms.
• Progressive experience in a fast-paced, customer-oriented environment focused on high-level customer service.
• Experience completing multiple simultaneous projects with ongoing, frequent deadlines.
• Quality-assurance experience monitoring work, checking for errors, and verifying accuracy.

Responsibilities

• Supervise day-to-day general library operations.
• Plan library services, programs, and budgetary needs in cooperation with the assigned regional librarian and facility programs manager.
• Design and implement administrative library operations, including creating and revising procedures and procedure manuals.
• Plan, schedule, and assign work projects to offender library employees; establish work standards; monitor workflow and work quality; and review completed work.
• Monitor library fund expenditures and plan for library spending.
• Address operational and work-standard problems and exercise discretion in applying library policies and procedures.
• Recommend materials for the library collection to meet offenders’ educational, informational, and recreational needs.
• Maintain accurate and current patron and materials records in the integrated library system and ensure catalog compliance with library standards, including making bibliographic-record changes and edits.
• Use Internet resources and information-literacy skills to answer reference questions; use Ingram ipage to locate and evaluate materials; perform interlibrary-loan functions; and use the Colorado Correctional Libraries Intranet to access procedures and resources and consult other DOC library staff.
• Monitor offender library users, enforce security regulations and library rules, request the removal of problem offenders, report rule infractions, and help resolve conflicts between offenders.
• Compose and distribute monthly narrative and statistical reports.
• Assist in other facility areas during emergency situations or lockdowns.
• Perform other duties as assigned.

Benefits

• Distinctive career advancement opportunities throughout the state system.
• Retirement benefits through the PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus 401(k) and 457 plans.
• Medical and dental health plans.
• Short- and long-term disability coverage.
• Paid life insurance.
• 11 paid holidays per year, plus vacation and sick leave.
• Wellness program.
• Tuition reimbursement.
• Training opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED