Library Technician

Commander, Navy Installations Command • Great Lakes, IL

8h • Onsite

About The Position

This position is located within the Fleet and Family Readiness Program, Mid-Atlantic Fleet and Family Support Program for Naval Training Center, Great Lakes, in Great Lakes, Illinois. The Library Technician provides library front-desk and customer-service support, including registering patrons, circulating materials using approved Integrated Library Systems software, responding to routine information requests, supporting patron use of technology, maintaining displays and marketing materials, and completing reports. The role also supports library programs by helping prepare and deliver activities and participating in outreach. The incumbent maintains library cleanliness, completes required training, and promotes excellent customer service. The position may require early, late, weekend, and holiday work, and requires the ability to lift, pull, push, and carry 45 pounds. A valid, active U.S. driver’s license is required to drive a government vehicle.

Requirements

• Pass all applicable records and background checks and successfully pass E-Verify employment verification; resolve any discrepancies as a condition of employment.
• Ability to lift, pull, push, and carry 45 pounds.
• Possess and maintain a valid and active U.S. driver’s license to drive a government vehicle in performing duties.
• Knowledge of basic library service operations, the Navy MWR Library’s mission, other MWR programs and their purpose, front-desk library operations including circulation, and technology devices and software applications.
• Skill in excellent customer service, using technology devices and software applications including Microsoft Office applications, typing, reading comprehension, basic math, and public speaking.
• Ability to work independently and as part of a team and to communicate orally and in writing.
• Maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.

Responsibilities

• Welcome patrons and ensure they are authorized to use library equipment and facilities; register library users.
• Circulate library materials using approved Integrated Library Systems software, remove book-drop items daily, and clear returned items from patron accounts.
• Report high-circulation items in poor condition or missing to a supervisor; compile weekly overdue reports, contact patrons about overdue materials, and report overdue-material issues for resolution.
• Complete weekly, monthly, and quarterly program and collection usage reports.
• Assist with interlibrary loan requests, re-shelve new and returned materials, and assist with collection-weeding projects.
• Respond to routine, non-technical requests for information and help patrons access, identify, and locate virtual and physical library materials.
• Assist patrons with computer use and troubleshoot minor hardware and software issues; help patrons use printers, copiers, computers, projectors, maker-space equipment, and gaming devices.
• Maintain knowledge of current and upcoming library programs and other MWR programs to recommend them to patrons.
• Maintain library book displays and ensure print marketing materials are current and stocked in targeted base locations.
• Maintain knowledge of other programs’ library-service points in colocated areas so patrons can receive assistance from MWR front-desk team members.
• Sort mail and check magazines and newspapers as needed; notify leadership and library teammates when supplies need reordering.
• Maintain cleanliness of the library building or designated space through general housekeeping, including dusting and vacuuming.
• Complete required military and library training on time and demonstrate excellent customer service to professional contacts and patrons.
• Assist library programmers with craft and decoration preparation, program setup and teardown, and presentation support.
• Participate in library outreach and marketing, potentially presenting library program information to commands and at installation community functions.
• Research current library program trends and recommend popular programs to library leadership.

Benefits

• Competitive pay
• Free trainings, certifications, and professional development opportunities
• Flexible hours
• Advancement opportunities
• Eligible for overtime
• Free fitness center membership
• Onsite childcare options with reduced rates
• Tax-free shopping at the Navy Exchange
• Employee Assistance Program with complimentary access to health, financial, social, and legal services
• Discounted leisure travel, entertainment, concert, and attraction tickets through American Forces Travel
• Access to on-base entertainment and events
• Access to recreation centers with reduced rates for movies, bowling, party and picnic gear rental, and golf
• Comprehensive federal employee benefits package; specific eligibility depends on position type

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed