CDOC - Technician III (Library) CSP

State of Colorado • Denver, CO

3d • Onsite

About The Position

The Technician III (Library) supervises the daily operation of a library in an adult correctional facility serving offenders across multiple classification levels. Under the direction of a Regional Librarian, Programs Manager, and Programs Supervisor, the position provides technical and administrative support and helps design and implement library operations. This includes developing and revising procedures and manuals, planning and assigning work to offender library employees, setting work standards, monitoring work quality and workflow, planning library expenditures, addressing operational problems, and applying library policies and procedures. The position may assist in other facility areas during emergencies or lockdowns.

The role oversees library services and collection development in coordination with facility and regional staff. It maintains accurate patron and material records in the integrated library system, manages catalog records, responds to reference questions using online resources, selects and orders materials, and performs interlibrary loan functions. The position also monitors offender library users, enforces security and library rules, addresses conflicts and rule infractions, and prepares monthly narrative and statistical reports.

The position is located in Canon City, Colorado, and is open only to Colorado residents. Employment is contingent on meeting the stated conditions, including successful completion of six weeks of Basic Training and its assessments, background investigation, medical screening, drug testing, and physical requirements. Employees must be willing and able to travel and work various shifts on a rotating schedule.

Requirements

• At least three years of technical or high-level clerical experience, or a combination of college, university, or non-correspondence school coursework and relevant occupational experience totaling three years.
• A high school diploma or GED.
• Must be at least 21 years of age.
• Must possess and maintain a valid, non-restricted Colorado driver’s license and meet state driving-record criteria for operating state vehicles.
• Must be a Colorado resident at the time of application and have valid U.S. work authorization; the DOC does not provide H-1B sponsorship.
• Must have no felony convictions and meet the stated restrictions concerning prior sexual abuse or sexual misconduct involving offenders or other institutional residents.
• Must successfully complete all modules of the six-week Colorado Department of Corrections Basic Training, including English reading comprehension, competency assessments, and written and practical Defensive Tactics exams.
• Must meet the physical abilities required for Defensive Tactics and for observing, controlling, or subduing assaultive persons, including lifting, striking, kneeling and rising repeatedly, maintaining agility and limb strength, and walking and climbing stairs consistently.
• Must be able to see and hear to observe and respond to safety and security concerns.
• Must be able to remain alert, emotionally stable, mentally resilient, and observant under pressure and in stressful, confined, and potentially violent situations.
• Must be able to read and comprehend English and communicate fluently in English verbally and in writing.
• Must be able to create accessible documents and technical content that follow plain-language guidelines.
• Must be able to work with people of the opposite sex and with diverse racial and ethnic groups, including mentally ill and emotionally disturbed offenders.
• Must be willing and able to travel and work various shifts, including days, afternoons, and graveyards, on a rotating schedule.
• Must complete tuberculosis screening, medical screening, background investigation, and drug testing; random drug screening also occurs during employment.
• Must be able to communicate by talking, listening, and/or signaling to exchange information and assignments.
• Must work in environments with fluctuating noise and temperature, potentially outdoors in inclement weather and in concrete-floor or concrete-wall settings.
• Must provide the requested prior state-employment separation information if applicable.
• Must consent to the stated medical screening and liability release requirements.

Nice To Haves

• Advanced knowledge and proven work experience with Microsoft Office applications, including Excel, Word, PowerPoint, and Access, and Google applications, including Drive, Sheets, Docs, and Forms.
• Progressive experience in a fast-paced, customer-oriented environment focused on high-quality customer service.
• Experience completing multiple projects simultaneously with frequent, ongoing deadlines.
• Proven quality assurance experience, including monitoring work, checking for errors, and verifying accuracy.

Responsibilities

• Provide technical and administrative support to one or more work units.
• Supervise day-to-day general library operations at an adult correctional facility.
• Plan library services, programs, and budgetary needs with the assigned Regional Librarian and facility Programs Manager.
• Recommend materials for the library collection to meet offenders’ educational, informational, and recreational needs.
• Supervise library clerks by assigning tasks, scheduling work, monitoring progress and workflow, setting work standards, and reviewing completed work.
• Maintain accurate and current patron and material records in the integrated library system and ensure catalog compliance with library standards, including editing bibliographic records.
• Use the Internet and information literacy skills to answer reference questions; use Ingram iPage to locate and evaluate materials for selection.
• Perform interlibrary loan functions and use the Colorado Correctional Libraries Intranet to locate procedures and resources, consult other DOC library staff, and interpret guidelines.
• Monitor offender library users, enforce security regulations and library rules, request the removal of problem offenders, document rule infractions, and help resolve conflicts.
• Compose and distribute monthly narrative and statistical reports.
• Create and revise procedures and procedure manuals; plan, schedule, and assign offender library employees’ work; monitor standards, work quality, workflow, and library expenditures; and address operational problems.
• Assist in other areas of the facility during emergency situations or lockdowns.
• Perform other duties as assigned.

Benefits

• PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus 401(k) and 457 plans.
• Medical and dental health plans.
• Short- and long-term disability coverage.
• Paid life insurance.
• 11 paid holidays per year, plus vacation and sick leave.
• Wellness program.
• Tuition reimbursement.
• Training opportunities.
• Career advancement opportunities throughout the state system.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED