Technician II

CITY ENTERPRISES LLC•Franklin, TN

5d•$25 - $45•Onsite

About The Position

Hallmark Auto Group is hiring an experienced flat-rate (flag-rate) automotive technician for its Franklin, Tennessee location. The technician performs bumper-to-bumper diagnostics, maintenance, and major vehicle repairs, with an emphasis on efficiency, accuracy, and safe, high-quality work. The role uses digital vehicle inspections to document findings and help service advisors obtain customer approvals. Technicians are expected to keep their work areas organized, collaborate with service advisors and the parts department, and continue developing their skills through paid, hands-on manufacturer or specialty training. The position works under general supervision, follows established procedures while using judgment to resolve routine problems, and refers unusual problems to a supervisor. The job is full-time, on the day shift, and pays $25.00–$45.00 per hour.

Requirements

High school diploma or GED.
Vocational, technical, or business school diagnostic training.
Knowledge of automotive products and repair skills.
Problem-solving ability.
Basic computer skills.
Electrical diagnostic skills.
Brand experience.
Strong analytical ability with complex electrical, mechanical, and computer diagnostic systems.
A clean driving record.
Active ASE certifications, or willingness to earn them.
Honesty and integrity, customer-service focus, excellent communication, strong technical aptitude, current technological knowledge, a solid work ethic, and organization.
Ability to perform frequent work around extreme temperatures, dirt, dust, fumes, smoke, loud noises, and chemicals.
Ability to perform continuous moderate or occasional heavy physical activity, including walking, standing, lifting, pulling, pushing, and sitting.

Nice To Haves

Active ASE certifications.
Experience with a well-organized roll-cart setup and battery-powered tools.
Ability to master repeat repair profiles and regularly beat standard flat-rate times.

Responsibilities

Perform bumper-to-bumper vehicle diagnostics, maintenance, and major repairs.
Repair vehicles properly using safe techniques.
Inspect vehicles against industry-accepted standards.
Document inspection findings accurately using digital vehicle inspections (DVIs).
Work efficiently to meet or beat standard flat-rate times while maintaining quality control.
Take care of customers, whether their vehicles are contract or sale customers.
Maintain a tidy work area and handle minor shop duties, including cleanup and trash.
Work collaboratively with service advisors and the parts department.
Participate in paid, hands-on manufacturer or specialty training.