Technician, Digital & Information Technology Lab (Part Time) Staff Pool

Houston Community College•Houston, TX

10d

About The Position

The Technician, Digital & Information Technology Lab provides support to the COE-Digital & Information Technology (DIT) in running and maintaining instructional labs across district locations. The position supports DIT instructional lab standards, software, instructional licenses, curriculum alignment, inventory maintenance, and other instructional technology activities related to COE-DIT and Workforce Technology integration across the district. The role is part-time and may require relocation to a different campus or changes in assignment as needed.

Requirements

High school diploma or GED.
One year of experience working with desktops, servers, and instructional equipment.
Excellent oral and written communication skills.
Knowledge and skill in MS Office and Apple programs and ecosystems.
Basic knowledge and skill with operating systems and hardware/software installation and troubleshooting.
Excellent interpersonal skills and ability to communicate effectively with diverse professional, community, and student populations.
Sensitivity to students with diverse academic, socioeconomic, cultural, and ethnic backgrounds and students with disabilities.
Ability to lift 50 pounds.
Valid driver’s license and reliable transportation to travel occasionally to other HCC locations.
Ability to read, write, and speak English and perform simple arithmetic calculations.

Nice To Haves

Associate’s degree in Computer Science or a related field.
Experience with hardware, software, and networking installation and troubleshooting, and asset and inventory management.

Responsibilities

Install and troubleshoot instructional software in DIT labs according to license requirements and standards for SCH, CE, and corporate classes, within deadlines.
Maintain and support district-wide and cross-discipline instructional hardware and software needs in alignment with school policies, security standards, and product requirements.
Monitor lab interiors and exteriors for policy issues, debris, safety hazards, and other concerns to maintain lab standards.
Assist with equipment inventory maintenance for assigned areas.
Assist with internal and external events as needed by the department, COE, and district-wide Workforce Technology initiatives.
Keep abreast of current technology, learn new technology, and apply new skills as needed for COE and Workforce Technology activities across the district.
Develop and maintain good working relationships with colleagues at all levels of the organization.
Relocate to a different campus or change assignments if required.
Perform other job-related duties as requested by the supervisor.