Technician C, Field (DEV) - General Technician

Southern Company • Chattanooga, TN

7d • Onsite

About The Position

Chattanooga Gas is offering a development opportunity for an employee to progress to a Field Technician C position. The successful candidate will receive training to progress to that position within a certain timeframe. The candidate must reside within 30 minutes of Chattanooga, Tennessee, will serve on call for emergency response, and will perform natural gas service activations and deactivations.

This intermediate-level position involves installation, activation, deactivation, maintenance, and inspection of gas meters and regulators; responding to routine and emergency service requests; repairing leaks on meter sets; and working on crews that install and repair gas mains and service pipelines. Duties also include making taps on mains and services, operating heavy equipment, maintaining and repairing customer appliances and gas equipment, protecting meter sets from atmospheric corrosion, and providing technical assistance with gas main and service line work.

Requirements

• High school diploma or GED.
• At least 6 months of experience performing General Technician work and responsibilities, or equivalent.
• Basic Meter Activation qualification and certification.
• Advanced Crew qualification and certification.
• Customer service skills.
• Proficiency in required General Technician skills.
• Good written and oral communication skills.
• Good judgment in potentially hazardous and emergency environments.
• Basic proficiency with MS Office and computers.
• Mechanical aptitude.
• Ability to operate basic equipment, machinery, and simple tools.
• Good interpersonal skills and ability to resolve and diffuse difficult or escalated situations.
• Knowledge of the assigned geographical territory.
• Ability to perform electrofusion and plastic welding on plastic pipe of 6 inches or less.
• Ability to smell the odorant used to detect gas leaks.
• Operator qualification in accordance with the Company Plan.
• Valid state driver's license and successful completion of DOT and company driving tests.
• Class A CDL.
• Must reside within 30 minutes of Chattanooga, Tennessee.
• Physically able to stoop, bend, crawl, walk, climb ladders, and lift more than 100 pounds; occasionally ascend and descend stairs and ladders; and work in all terrain and weather conditions.
• Keen senses of smell, hearing, vision, and color identification.

Nice To Haves

• 1–2 years of field operations experience.
• Technical school training and certification.
• Experience installing meter sets, connecting fuel lines, and establishing service for new and existing customers.
• Equivalent academic education and experience.

Responsibilities

• Complete customer and compliance orders efficiently and on time in accordance with company policies, procedures, and operator qualification procedures.
• Perform gas service activations and deactivations, leak repairs, and required leak investigations following service activation.
• Investigate and document customer premises in response to questionable gas consumption or other issues.
• Perform basic meter-set pipefitting, including removing meters, installing fuel-line cutoffs, and replacing unions.
• Install meter headers.
• Operate, maintain, inspect, and repair above-ground valves, including greasing, tightening, and operating them.
• Inspect meters and paint them as needed to maintain atmospheric corrosion compliance.
• Perform valve operation and maintenance.
• Operate heavy equipment during excavations.
• Perform underground leak investigations and grading, including special surveys, shorted-casing surveys, and re-checks and re-evaluations.
• Assist with pipe joining methods, including electrofusion and mechanical fusion.
• Respond to gas pipeline emergencies and participate in the off-shift on-call emergency response rotation.
• Interact with customers to answer questions, explain work performed, provide appliance operating instructions, and promote gas usage.
• Identify abnormal operating conditions and take appropriate action.
• Perform miscellaneous inspections as required.
• Accurately document work in the Mobile Data Terminal.
• Work overtime as necessary to meet business requirements and maintain flexibility in working shifts as required.
• Safely operate company-assigned vehicles.
• Observe safety requirements and regulatory guidelines.
• Perform other job-related duties as required.

Benefits

• Competitive base salary.
• Annual incentive awards for eligible employees.
• Health, welfare, and retirement benefits designed to support physical, financial, and emotional/social well-being.
• Potential eligibility for additional compensation through an incentive program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED