Technician C, Field (DEV) - General Technician

Southern Company•Chattanooga, TN

7d•Onsite

About The Position

Chattanooga Gas is offering a development opportunity for an employee interested in progressing to a Field Technician C position. The successful candidate will receive training to progress to that position within a specified timeframe and must reside within 30 minutes of Chattanooga, Tennessee. The position performs a range of tasks involving gas meters, regulators, customer service, and gas mains and service pipelines. It responds to routine service requests and pipeline emergencies, repairs meter-set leaks, and serves in an on-call capacity for emergency response. The role involves installing, activating, deactivating, maintaining, and inspecting meters and regulators; investigating leaks; performing basic pipefitting; operating and maintaining valves; supporting pipeline installation and repairs; and operating heavy equipment. The technician also performs maintenance and repairs on customer appliances and other gas equipment, protects meter sets from atmospheric corrosion, and provides technical assistance with gas main and service-line work. The position requires customer interaction, accurate work documentation, compliance with company procedures and operator qualifications, and adherence to safety and regulatory requirements.

Requirements

High school diploma or GED.
At least 6 months of experience performing General Technician work and responsibilities, or equivalent.
Basic Meter Activation qualification and certification.
Advanced Crew qualification and certification.
Customer service skills.
Proficiency in required General Technician skills.
Good written and oral communication skills.
Ability to exercise good judgment in potentially hazardous and emergency environments.
Basic proficiency with MS Office and computer skills.
Mechanical aptitude.
Ability to operate basic equipment, machinery, and simple tools.
Good interpersonal skills and ability to resolve and diffuse difficult or escalated situations.
Knowledge of the assigned geographical territory.
Ability to perform electrofusion and plastic welding of plastic pipe up to and including 6 inches.
Ability to smell the odorant used to detect gas leaks.
Operator Qualified in accordance with the Company Plan.
Valid state driver's license and ability to pass DOT and Company driving tests.
Commercial Driver's License (Class A).
Must reside within 30 minutes of Chattanooga, Tennessee.
Physical ability to stoop, bend, crawl, walk, climb ladders, and lift weights in excess of 100 pounds.
Ability to occasionally ascend and descend stairs and ladders.
Keen senses of smell, hearing, vision, and color identification.
Ability to work in all types of terrain and weather conditions.

Nice To Haves

1–2 years of field operations experience.
Technical school training and certification.
Experience installing meter sets, connecting fuel lines, and establishing service to new and existing customers.
Equivalent academic education and experience.

Responsibilities

Efficiently complete customer and compliance orders along an assigned route in accordance with company procedures and operator qualification requirements.
Activate and deactivate gas service and repair leaks.
Conduct leak investigations following service activation and investigate customer premises in response to questionable gas consumption or other issues.
Perform basic pipefitting on meter sets, including removing meters, installing fuel-line cutoffs, and replacing unions.
Install meter headers.
Operate, maintain, inspect, and repair above-ground valves, including greasing, tightening, and operating them.
Inspect meters and paint them as needed to maintain compliance with atmospheric corrosion requirements.
Operate and maintain valves.
Operate heavy equipment during excavations.
Perform underground leak investigations and grading, including special surveys, shorted casing surveys, and re-checks and re-evaluations.
Assist with pipe joining methods, including electrofusion and mechanical fusion.
Respond to gas pipeline emergencies and participate in the off-shift on-call emergency response rotation.
Interact with customers to answer questions, explain work performed, provide appliance operating instructions, and promote gas usage.
Identify abnormal operating conditions and take appropriate action.
Perform miscellaneous inspections as required.
Accurately capture work documentation in the Mobile Data Terminal.
Work overtime as necessary and maintain flexibility to work different shifts as business requirements demand.
Safely operate company-assigned vehicles while performing assignments.
Observe safety requirements and regulatory guidelines.
Perform other job-related duties as required.