Field Technician C (Indianapolis, IN)

L3Harris Technologies•Indianapolis, IN

4d•$54,500 - $116,500•Remote

About The Position

L3Harris Technologies is seeking a Field Technician for its Field Services organization supporting the Federal Aviation Administration (FAA). The position provides field support for FAA contracts and programs, including FTI, ADS-B, DCNS, and other Field Services programs as required. The schedule is 5/8, with employees working 8 hours per day, 5 days per week. The technician works remotely at customer locations in an assigned area, with occasional travel outside that area to support FAA needs. The role may require on-call work outside regularly scheduled hours. The technician installs, repairs, configures, tests, and performs preventive maintenance on equipment at remote customer sites. Duties also include documenting service work, coordinating with support teams to resolve field issues, maintaining tools and inventory, and complying with company and program procedures. The role involves lifting items up to 32 pounds and using ladders or step stools to reach heights of approximately 10 feet.

Requirements

High school diploma or equivalent and at least 6 years of relevant experience, or 2 years of post-secondary education/an associate degree and at least 2 years of relevant experience.
Maintain a valid driver's license and satisfactory driving record as conditions of initial and continued employment.
Be able to obtain and maintain an FAA security clearance.
Able to read, understand, and follow equipment drawings and task orders.
Able to perform field work at remote customer locations and work on-call outside regularly scheduled hours when needed.
Able to lift up to 32 pounds and use ladders or step stools to reach approximately 10 feet.

Nice To Haves

Network+, CCNA, CCNP, CCNA Wireless, or A+ certification.
Ability to work from home while on-call.
Willingness to travel up to 100% of the time to remote sites within a 3-hour drive circle of the base location, and outside the assigned region when needed.
Excellent customer service skills.
Ability to work in a high-stress, high-visibility environment.
Working knowledge of cable connectors and replacement, including RJ-11, RJ-45, DB-25, V.35, and RS-449.
Excellent working knowledge of fiber and working knowledge of multiplexes, network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, and voice and data applications.
Working knowledge of power testing, AC and DC power including 3-phase AC, and configuration and operation of 24VDC and 48VDC power supplies.
Experience with network and circuit testing using T1 Testing Specifications, DS3 Testing, Digital Testing (BERT), and Analog VG Testing within Bell Core Standards.
Working knowledge and use of network test equipment such as JDSU HST, Ameritech AM5XT, Sage 935, digital oscilloscopes, Halcyon 704A, Para-scope, or other T1/DS3 test sets.
IP-based knowledge and experience configuring routers and switches.
Experience installing equipment racks, including wallmount, raised-floor, and concrete installations.
Capable of using ladders and step stools to reach approximately 10 feet.
Willingness or ability to work outside regularly scheduled hours and respond to after-hours emergency calls as required.
Ability to obtain and maintain an active FAA security clearance.

Responsibilities

Provide technical support for FAA systems and programs, including FTI, MS, ADS-B, DCNS, WMSS, and others supported by L3Harris.
Install, repair, configure, test, and perform preventive maintenance on equipment at remote customer locations.
Work remotely in scheduled and on-call capacities at customer locations within the assigned area; travel outside the area when needed to support FAA customers.
Read, understand, and follow equipment drawings and task orders.
Take notes and document work performed and events at customer locations.
Coordinate by phone with the NOCC, the SAC, and the Helpdesk to resolve field issues.
Maintain tools, test equipment, parts and electronics, truck stock inventory, and personal or company vehicles.
Prepare for assigned tasks before dispatching.
Work outside regularly scheduled hours when needed to meet customer needs.
Lift items up to 32 pounds and use ladders and step stools to reach heights of approximately 10 feet.
Work with the supervisor (ASL) to ensure L3Harris and program-specific policies and procedures are followed.