Technician Broadband I - Glo Fiber

Shentel•Williamsburg, VA

1d•Onsite

About The Position

Glo Fiber is seeking new employees for a new company experience, matched with the stability and benefits of a publicly traded company. We are interviewing technicians, installers, retail sales representatives and other key positions in preparation for new market launches very soon. Get in on the ground floor and apply to be a part of our Glo Fiber family today! Most of our Broadband Techs start their careers at Shentel fresh, enthusiastic to earn, while they learn. By the time they complete their training, they are capable men and women, well-educated on our systems and equipment, applying the range of tools and techniques they learned. With a focus on growing your skills you can quickly become a valued technician like the ones our customers trust to deliver high-quality Shentel services. The services you will be working on includes gigabit internet services to both homes and business, digital video services and phone.

Requirements

Must be able to communicate tactfully & effectively both face-to-face and remotely over the phone with both customers and company personnel.
Have a valid driver’s license
Able to demonstrate basic PC/tablet skills using basic software applications like email and web browsers.
Move over all types of terrain in all kinds of weather while carrying tools and equipment
Operate weight-bearing equipment, such as gaffs, safety harnesses, extension ladders, and carry fully.

Nice To Haves

Experience with installing and servicing home or business video, internet and phone services is preferred, but if you do not have experience, we will train you.

Responsibilities

Installs and repairs video, internet and phone services for residential and business customers.
Installs and repairs all required wiring/cabling and hardware required to support all services. This may include fiber, coax and Ethernet cabling.
Programs and configures digital set top boxes, video appliances and home WiFi services and assists customers with configuration of their home equipment and electronics.
Operates and maintains all field tools, which includes climbing devices, ladders, hand and power tools, test equipment, laptops/tablets and network meters.
Observes all company safety procedures at all times.
Will be expected to support on-call rotation and periodic weekend work may be required.
Working conditions include climbing, working in attic crawl spaces, working at heights and driving across service territories in a company vehicle.