Technician Broadband I - Glo Fiber
About The Position
Glo Fiber is a new internet service provider seeking employees to join their team. The Technician Broadband I role involves installing and servicing gigabit internet, digital video, and phone services for both residential and business customers. The company emphasizes career growth, noting that many field operations supervisors and managers began their careers as field technicians. New hires will receive comprehensive training, including online classroom instruction and hands-on field experience with industry experts, covering installation of broadband services, WiFi networks, power tools, cable and telecom equipment, meters, apps, computers, software, pole and ladder skills, and safety. Glo Fiber provides all necessary gear and offers ongoing support for learning and issue resolution. The position offers the stability and benefits associated with a publicly traded company.
Requirements
- Must be able to communicate tactfully & effectively both face-to-face and remotely over the phone with both customers and company personnel.
- Have a valid driver’s license.
- Able to demonstrate basic PC/tablet skills using basic software applications like email and web browsers.
- Have the strength and flexibility to move over all types of terrain in all kinds of weather while carrying tools and equipment.
- Operate weight-bearing equipment, such as gaffs, safety harnesses, extension ladders, and carry fully.
Nice To Haves
- Experience with installing and servicing home or business video, internet and phone services is preferred.
Responsibilities
- Installs and repairs video, internet and phone services for residential and business customers.
- Installs and repairs all required wiring/cabling and hardware required to support all services. This may include fiber, coax and Ethernet cabling.
- Programs and configures digital set top boxes, video appliances and home WiFi services and assists customers with configuration of their home equipment and electronics.
- Operates and maintains all field tools, which includes climbing devices, ladders, hand and power tools, test equipment, laptops/tablets and network meters.
- Observes all company safety procedures at all times.
- Will be expected to support on-call rotation and periodic weekend work may be required.
- Working conditions include climbing, working in attic crawl spaces, working at heights and driving across service territories in a company vehicle.
Benefits
- Stability and benefits of a publicly traded company.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
