Technician A - FT 8051

GREASE MONKEY INTERNATIONAL•Oklahoma City, OK

5d•Onsite

About The Position

Technician A performs a broad range of automotive maintenance, repairs, and diagnostics, including more complex work than Technician B or C, such as transmissions, heavy-line repairs, and engine overhauls. The role requires above-average mechanical knowledge and includes customer communication about preventive maintenance. Compensation is an hourly rate plus a company-standard commission percentage. The technician works from repair orders and supervisory direction, follows factory standards, documents work performed and recommended, and coordinates repair scheduling with the Center Manager. The position also includes maintaining a clean and organized shop, caring for store-owned tools and manuals, following safety and regulatory requirements, participating in company-sponsored training, and helping train Technician B and C team members.

Requirements

Five or more years of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine tickets, notes, and other correspondence.
Ability to present information effectively and respond to customer questions.
Valid driver's license.
Tools sufficient to perform the majority of services the technician is qualified to perform, including an on-site toolbox.
Ability to work in cramped spaces, including beneath raised vehicles or in lower bays.
Upper-body strength and stamina to use hand tools such as hammers and wrenches and properly secure fasteners.
Fine motor skills to work with small fasteners such as nuts, bolts, and washers.
Ability to read diagrams, manuals, and emails, and to work with color-coded wiring.
Ability to work in fluctuating and sometimes extreme temperatures.
Must sign a contract covering the uniform policy and procedure plan.

Nice To Haves

Current ASE certifications.
State emissions certification, if applicable in the state.
State vehicle inspector certification, if applicable in the state.

Responsibilities

Perform assigned work efficiently and accurately according to repair orders, supervisory direction, and factory standards.
Complete maintenance and repairs such as brakes, rotors, fluid exchanges, oil changes, transmissions, differentials, cooling systems, tires, wiper blades, and air filters.
Perform more complex repairs and diagnostics, including transmissions, heavy-line repairs, and engine overhauls.
Diagnose vehicles based on customer complaints and inspections, and repair identified problems.
Examine vehicles to determine whether additional safety or service work is required or recommended.
Communicate with customers and educate them about necessary preventive vehicle maintenance.
Partner with the Center Manager to schedule repairs for the day.
Document all work performed and recommended.
Road-test vehicles as needed.
Keep customers' vehicles clean and promptly notify the manager of damage affecting a vehicle's appearance or condition.
Keep shop areas neat, clean, and organized.
Maintain and account for store-owned tools and manuals, returning them to their proper place and condition.
Comply with applicable federal, state, and local regulations, company procedures, and safety rules, including hazardous-waste disposal and OSHA Right-to-Know requirements.
Operate tools and equipment safely and report safety issues immediately to management.
Participate in company-sponsored training programs.
Help train Technician B and Technician C team members.
Perform additional tasks as assigned.