Technician 3 - Operations and Maintenance (Solar)

SunStrong Management, LLC•New York, NY

About The Position

SunStrong Management is seeking a Technician 3 to diagnose and troubleshoot solar systems and lead field crews performing service work. The role includes resolving inverter failures, system underperformance, and complex issues while supporting Technician 1 and Technician 2 team members. The technician is expected to deliver high-quality work and achieve first-pass resolution. The position requires outdoor roof work, driving, and extended periods outdoors.

Requirements

  • At least 2 years of solar experience.
  • Proven troubleshooting capability.
  • Strong communication and leadership skills.
  • Valid driver's license, subject to a driver record check.
  • Crew lead experience for solar service work.
  • Roof and electrical competency.
  • Expertise in solar diagnostics and repair.
  • Authorization to perform battery (ESS) work.

Responsibilities

  • Diagnose and resolve inverter failures.
  • Diagnose and resolve solar system underperformance.
  • Perform complex solar system troubleshooting.
  • Lead crews on solar service jobs.
  • Direct and support Technician 1 and Technician 2 team members.
  • Ensure high-quality work and first-pass resolution.

Benefits

  • PPO and HDHP medical plans.
  • Buy-up dental and vision plans.
  • Ancillary coverage including accident, critical illness, and hospital indemnity.
  • Employer-sponsored short-term and long-term disability.
  • Voluntary life insurance.
  • Legal services and multiple add-ons.
  • 401(k) with a Safe Harbor match of 100% on the first 4% contributed and 50% on the next 2%, with immediate vesting.
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