Technical Writer

DMI•Atlanta, GA

8d•Remote

About The Position

DMI is looking for a Technical Writer. DMI is a global professional services company that specializes in digital strategy, design, transformation, and support. More than your basic systems integrator or big-box advisor, we are a new breed of partner that blends human-centric consulting and design with agile engineering, delivery, and global scale. We believe that digital transformation is an end-to-endless evolutionary process that requires technology solutions and partners that meet organizations where they are. Consultants at the core, DMI has been delivering mission-critical, enterprise grade solutions since 2002 for more than a hundred Fortune 1,000 enterprises, various state and local government agencies and all fifteen U.S. federal departments. DMI has grown to 2,100+ employees globally and has been continually recognized by top industry analysts as well as a Top Workplace in the USA and Remote.

Requirements

Bachelor's Degree
2+ years project experience
1+ years PM experience with a federal agency or federal contractor
3+ years Information Technology Experience
US Citizenship

Nice To Haves

Knowledge of ISO:20000 and ISO:27001 certification
ITIL Certification

Responsibilities

Develop training programs and instructional materials of company processes and procedures
Create detailed Visio process maps to accompany procedural documentation
Conduct quality control of produced work by program writers to ensure style guide adherence
Manage team of writers, editing team member documentation, and providing feedback and guidance on documentation standards
Develop and implemented organizational document management standards and activities
Create and maintain quarterly reports and accomplishments
Manage system diagram / run book documentation refresh effort and ongoing maintenance