Technical Writer

Wichita Tribal Enterprise•Albuquerque, NM

About The Position

Wichita Tribal Enterprises (WTE), a subsidiary of Quivera Enterprises, LLC, is seeking an experienced Technical Writer / Business Analyst to support federal government programs and initiatives. This dual-role position combines technical documentation development with business analysis for application development, process improvement, system enhancements, and program requirements. The position gathers, analyzes, documents, and communicates business and technical requirements while producing clear, accurate, and comprehensive technical documentation. It collaborates with application developers, project managers, federal stakeholders, business owners, and Subject Matter Experts (SMEs) to ensure technical solutions align with business objectives and contractual requirements. The role develops and maintains requirements documentation and technical materials, translates complex information for technical and non-technical audiences, supports requirements validation and testing, and serves as a liaison between business and technical teams. It also supports stakeholder coordination, program reporting, project deliverables, and documentation standards. Work is primarily performed in a professional office or remote technical environment.

Requirements

Must be a U.S. Citizen.
Must be able to obtain and maintain the Government security clearance or Public Trust determination applicable to the supported contract.
At least two years of professional experience performing technical writing and business analysis functions.
Demonstrated experience gathering, analyzing, and documenting business and technical requirements.
Experience developing technical documentation, user manuals, business requirements documents, and training materials.
Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint.
Experience using Adobe applications and other documentation development tools.
Ability to communicate complex technical information clearly and effectively to technical and non-technical audiences.
Strong analytical, problem-solving, and organizational skills.
Ability to develop, present, and communicate ideas, strategies, and recommendations to diverse stakeholders.
Ability to manage multiple projects, workstreams, and competing priorities.
Ability to work efficiently under tight deadlines while maintaining documentation quality and accuracy.
Strong attention to detail, proofreading, editing, and document formatting skills.
Ability to work independently and collaboratively within cross-functional teams.
Strong interpersonal communication skills and ability to incorporate constructive feedback.
Ability to handle sensitive and confidential information with discretion.
Knowledge of Section 508 of the Rehabilitation Act and applicable federal accessibility standards.
Familiarity with accessible document structures, including headings, tables, alternative text, reading order, and appropriate formatting.
Must successfully complete applicable pre-employment background checks and screening requirements.
Must comply with applicable federal contract requirements, company policies, confidentiality standards, and information security procedures.

Nice To Haves

Bachelor's degree in English, Communications, Technical Writing, Computer Science, Information Technology, Business Administration, or a related field.
Previous experience supporting federal government contracts, agencies, or information technology programs.
Experience developing technical and business documentation for websites, web applications, and enterprise systems.
Working knowledge of application development concepts, APIs, programming languages, and version control systems.
Familiarity with application security principles and technical documentation requirements.
Experience developing business process flows, workflow diagrams, use cases, and user stories.
Familiarity with technical writing standards, documentation templates, and professional style guides.
Experience collaborating with software development teams in Agile or traditional project management environments.
Experience evaluating and formatting digital content for accessibility and supporting corrective actions to meet applicable federal requirements.

Responsibilities

Gather, analyze, define, and document business requirements, business rules, functional requirements, use cases, and user stories.
Support the identification, definition, validation, testing, and documentation of technical requirements for existing and future applications.
Collaborate with business owners, application developers, federal stakeholders, and project teams to communicate requirements accurately.
Translate business needs into actionable technical and functional requirements.
Develop and maintain Business Requirements Documents (BRDs), functional specifications, process documentation, and supporting project materials.
Identify opportunities for process improvements, system enhancements, and operational efficiencies.
Document, maintain, and communicate best practices, business processes, and recommended solutions.
Assist with requirements validation, testing activities, and documentation updates throughout the project lifecycle.
Develop, write, edit, and maintain technical documentation supporting federal applications, systems, and program operations.
Prepare user guides, technical manuals, FAQs, system manuals, technical specifications, training materials, security documentation, and standard operating procedures.
Develop technical manuals and program documentation in accordance with applicable government guidelines, standards, and contractual requirements.
Translate complex technical information into clear, concise, user-friendly documentation for technical and non-technical audiences.
Review and edit documentation for accuracy, completeness, consistency, grammar, formatting, and readability.
Maintain documentation standards, templates, style guides, and version control processes.
Support development of training materials and documentation for new applications, system enhancements, and business process changes.
Serve as a liaison between business units, technical teams, project managers, and federal stakeholders.
Facilitate requirements discussions, documentation reviews, and stakeholder meetings.
Communicate project requirements, technical concepts, and process recommendations to diverse audiences.
Coordinate documentation updates and requirements changes with appropriate stakeholders.
Support program reporting, project deliverables, and documentation requirements.
Manage multiple assignments and competing priorities while meeting established project deadlines.
Work independently and collaboratively to support successful program execution.
Develop, review, and maintain electronic documentation that supports accessibility requirements for individuals with disabilities.
Evaluate and format Word documents, PowerPoint presentations, PDFs, and other digital content for accessibility; identify deficiencies and support corrective actions.