Technical Writer (25)

Delan Associates•Brooklyn, NY

About The Position

This role requires a Technical Writer with a minimum of 4 years of experience in enterprise IT or infrastructure environments. The ideal candidate will have a strong understanding of multi-environment architecture (DEV, QA, PROD) and proven experience in preparing Bill of Materials (BOMs), system architecture documentation, and operational runbooks. A solid knowledge of networking concepts, security accreditation, compliance documentation, and ITIL processes is essential. Proficiency in MS Office, Visio, and documentation platforms like Confluence or SharePoint is required, along with excellent analytical, stakeholder management, and communication skills.

Requirements

  • A minimum of 4 years of experience with the following skill sets: Technical writing within enterprise IT or infrastructure environments
  • Strong understanding of multi-environment architecture (DEV, QA, PROD).
  • Proven experience preparing BOMs, system architecture documentation, and operational runbooks
  • Solid knowledge of networking concepts (IP addressing, ports, protocols, firewalls)
  • Experience with security accreditation and compliance documentation
  • Familiarity with ITIL processes and enterprise governance frameworks
  • Proficiency in MS Office, Visio (or similar diagramming tools), and documentation platforms (e.g., Confluence, SharePoint)
  • Excellent analytical, stakeholder management, and communication skills

Responsibilities

  • Prepare BOMs, system architecture documentation, and operational runbooks.
  • Create security accreditation and compliance documentation.
  • Document ITIL processes and enterprise governance frameworks.
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