Technical Writer (Limited Duration)

State of Oregon•Salem, OR

2d•$5,458 - $8,352•Hybrid

About The Position

The Oregon Department of Transportation's Commerce and Compliance Division is seeking a Technical Writer for a limited duration appointment. This role will serve as a central documentation and knowledge management resource, supporting technology modernization, governance, and operational improvements. The technical writer will collaborate with business and technology teams to transform complex information into clear, accessible documentation, playing a key role in capturing and standardizing institutional knowledge from subject matter experts. This position offers an opportunity to work at the intersection of people, processes, and technology, contributing to sustainable practices for the future. The appointment is expected to end on or before June 30, 2027, with the potential to become permanent. Employees must adhere to specific administrative rules and statutes. ODOT is committed to providing a safe and reliable multimodal transportation system and encourages applications from diverse backgrounds.

Requirements

Any combination of experience and education equivalent to five years of experience that typically supports the knowledge and skills for the classification specific to technical or professional writing.
OR A bachelor's degree in business or public administration, behavioral or social sciences, finance, political science or any degree demonstrating the capacity for the knowledge and skills; and two years professional-level evaluative, analytical and planning work specific to technical or professional writing.

Nice To Haves

Demonstrated ability to translate complex technical, business, regulatory and application development into clear, concise and accessible documentation for both technical and non-technical audiences.
Understanding of the technology/application development lifecycle with the ability to develop documentation supporting requirements, design, system functionality, integration, testing, implementation, deployment, operations and system sustainment.
Skilled at interviewing subject matter experts, facilitating knowledge transfer sessions and transforming institutional and technical knowledge into sustainable procedures, knowledge articles, technical documentation and reusable organizational resources.
Demonstrated ability to effectively collaborate with business owners, project managers, business analysts, developers, architects, technical teams, training staff and other subject matter experts while independently gathering, validating and organizing information.
Effectively manages multiple assignments, competing priorities, reviews, approvals and deadlines while maintaining strong document quality, version control, accessibility, accuracy and consistency.

Responsibilities

Research, draft, edit, format, and maintain policies, standard operating procedures, user guides, governance documents, executive briefings, and other technical or business documentation.
Conduct virtual interviews and working sessions with business owners, project managers, staff, and subject matter experts to capture processes, requirements, decisions, and institutional knowledge.
Develop and maintain business process documentation, workflows, process maps, operational procedures, and related documentation for the branch.
Participate in cross-functional project teams, governance work groups, project meetings, demonstrations, reviews, and modernization activities to capture decisions, action items, risks, assumptions, and lessons learned.
Maintain electronic documentation repositories, templates, style guides, version control, naming conventions, and knowledge management practices.
Translate complex technical and regulatory information into executive summaries, reports, newsletters, and other organizational communications.
Collaborate with the training program coordinator and other subject matter experts to develop instructor materials, knowledge articles, FAQ pages, and quick reference guides.
Perform prolonged computer-based research, writing, editing, and document review requiring sustained concentration and attention to detail.