Technical Writer
Supermicro•San Jose, CA
About The Position
We are seeking an experienced Technical Writer to join our talented hardware department. The ideal candidate will work with engineers and technical writers to compose and revise user manuals for computer hardware, quick reference guides, software manuals and other documentation as assigned. The ideal candidate must be able to constantly develop product expertise, further analyze and synthesize technical information for maximum usefulness to enable the end users to get the full value from our products and services in a timely manner.
Requirements
- BA in English or Technical Writing
- Requires extensive experience with MadCap Flare
- Minimum of 5+ years of experience writing technical documentation, release notes, and other technical materials for computer hardware and memory-based products and solutions
- Strong attention to detail, time management, organizational and project management skills, and ability to manage multiple projects to meet tight deadlines
- Strong verbal communication skills
- Ability to understand complex technical products and write for a variety of audiences in a clear, concise, consistent writing style
- Ability to work under pressure and handle multiple projects and responsibilities concurrently
Nice To Haves
- Familiarity with Adobe InDesign and Illustrator preferred
Responsibilities
- Provide technical writing and editing support in the development of product documentation for our motherboards
- Collect, organize, and edit information for technical articles, editorials, training materials, presentations, proposals, web pages, special reports or other related technically oriented customer deliverables and documents
- Work with all levels of management, technical personnel, authors, salespeople, partners, customers, and subject matter experts across various locations to define documentation content, guidelines, specifications, and development schedules; able to communicate with technical and non-technical personnel at various levels in the organization; able to communicate technical information in a clear and concise manner
- Must be self-motivated, work independently or as part of a team, able to learn quickly, meet deadlines and demonstrate problem solving skills
- Review and analyze the data and user requirements to ensure that documentation is clear, concise, and valid
- Perform substantive editing that ensures document organization and quality
- Ensure documents follow the appropriate style guide and may develop documentation, templates, and style guides
- Confirm the adequacy of material submitted for publication or final product quality
- Expert understanding of graphics, multimedia, database programs, desktop productivity and visualization tools, web, and MS Project
Benefits
- comprehensive benefits package
- candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
