6 years Technical Writer - Onsite
About The Position
The Technical Writer will be responsible for reviewing, editing, and updating agency website content to ensure accuracy, consistency, accessibility, and alignment with agency branding and communication standards. This role involves drafting, revising, and maintaining various agency communications, including website text, announcements, newsletters, and guidance documents. The Technical Writer will also edit and proofread a variety of written materials, review and update Standard Operating Procedures (SOPs), and format documents for distribution. Collaboration with subject matter experts is key to translating complex information into clear, concise content. Ensuring compliance with agency style guides and document control procedures, maintaining version control, and recommending process improvements are also core responsibilities.
Requirements
- Bachelor’s degree in English, Technical Writing, Communications, Journalism, Public Administration, or a related field. Relevant experience may substitute for education where applicable.
- One (1) to six (6) years of professional experience in technical writing, editing, communications, or document management.
- Experience editing website content and technical or administrative documentation.
- Experience developing and maintaining Standard Operating Procedures (SOPs).
- Excellent written, verbal, editing, and proofreading skills with exceptional attention to detail.
- Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and Adobe Acrobat.
- Ability to manage multiple projects, prioritize deadlines, and work independently and collaboratively.
- Strong organizational, analytical, and communication skills.
Nice To Haves
- Experience using content management systems (CMS) for website updates is preferred.
- Experience working in a government or public sector environment.
- Knowledge of plain language principles and web accessibility standards.
- Familiarity with document management systems and agency records management practices.
Responsibilities
- Review, edit, and update agency website content to ensure accuracy, consistency, accessibility, and alignment with agency branding and communication standards.
- Draft, revise, and maintain website text, announcements, newsletters, guidance documents, and other agency communications.
- Edit and proofread a variety of written materials for grammar, punctuation, clarity, tone, and formatting.
- Review, update, and standardize Standard Operating Procedures (SOPs) and other operational documentation.
- Format documents, reports, manuals, presentations, and correspondence for internal and external distribution.
- Collaborate with subject matter experts and program staff to gather information and translate technical or complex information into clear, concise, and audience-appropriate content.
- Ensure all documents comply with agency style guides, document control procedures, and applicable policies.
- Maintain document version control and support the organization of agency documentation.
- Recommend improvements to documentation processes, templates, and writing standards to promote consistency and efficiency.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
