Technical Writer (Entry-Intermediate)

Black Duck Software, Inc. • Calgary, AB

20d

About The Position

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.
Make an Impact. Drive Clarity. Empower Developers.
Are you passionate about creating developer-focused documentation that makes complex technology simple? Join us as an Intermediate/Senior Technical Writer and take the lead in reimagining content for Coverity, our cutting-edge static analysis security testing tool. This is your chance to influence documentation strategy, improve user experience, and collaborate with world-class engineers to deliver content that matters.

Requirements

• 1+ year of experience as a technical writer. (We’ll accept less on-the-job experience in candidates who have more technical skills.)
• Experience with at least one programming language.
• Comfortable in the command-line or (even better) familiar with Bash scripting.
• Familiarity with Git and GitLab (or similar source control).

Nice To Haves

• Atlassian JIRA and Confluence
• Agile methodologies
• Documenting SaaS software
• Documenting application security software
• Demonstrated ability to think about and improve the user experience, whether advocating for the user in the Agile process or writing documentation that is easy for customers to us
• API documentation and OAS3 files
• Testing API examples with tools like Postman and cURL
• Docs-as-code workflows and tools (Git, pull requests)
• DITA markup and the accompanying tools. For example, creating ditamaps, tasks, concepts, and reference topics from scratch; using keys; using a ditaval for conditional processing

Responsibilities

• Collaborate with developers, product managers, and UX teams to translate technical concepts into clear, actionable content.
• Write developer-facing documentation for Coverity and other Black Duck products.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees