Technical Writer Intern (Summer 2027)

Sigma Computing•San Francisco, CA

1d•$36 - $42•Onsite

About The Position

Sigma is hiring a Technical Writing Intern for Summer 2027. The intern will test and document new product features that help Sigma’s global user base analyze data and gather insights. Working with a technical-writer mentor and collaborating with teams across the business, the intern will deliver a significant documentation project for customers, taking it from ideation through implementation and iterating based on feedback. Potential projects include developing tutorials and examples, creating video and GIF content, and improving information architecture for AI agents. The role involves creating clear, accurate and visually engaging documentation; learning user-assistance best practices for enterprise software in a fast-paced release environment; and collaborating with engineers, designers, product managers and other writers. Interns will test features, participate in planning and bug bashes, publish content through a docs-as-code workflow with AI tools, and use customer metrics and feedback to improve documentation. The internship runs from June through August 2027, with some flexibility. Interns must be available for 40 hours per week for 12 weeks and work in person in Sigma’s San Francisco, California, or New York, New York office. Relocation assistance in the form of a relocation bonus is available where applicable. Compensation is $36.00–$42.00 per hour.

Requirements

Be currently enrolled in a U.S. university undergraduate or graduate degree program and have an expected graduation date of December 2027 or later.
Be pursuing at least a bachelor’s or master’s degree in Computer Science or a related field.
Be legally authorized to work in the United States during the Summer 2027 program; visa sponsorship is not available.
Be able to work in person in the San Francisco, California, or New York, New York office for the duration of the internship.
Be able to work 40 hours per week for 12 weeks.
Provide a cover letter explaining interest in Sigma and how the applicant meets the stated criteria.
Have exceptional written and spoken communication skills, with an emphasis on clear, approachable communication for varied audiences.
Have a genuine desire to learn and translate complex topics into actionable user assistance.
Have project-management and communication abilities, including the ability to find resources and own tasks end to end with minimal supervision.
Be able to collaborate and work in a team environment.

Responsibilities

Write clear and accurate documentation that helps Sigma customers use the product effectively and efficiently.
Deploy documentation and use customer metrics to inform decisions and improve documentation.
Work with engineers, designers and product managers throughout development to understand product features and functionality in depth.
Participate in cross-functional planning, bug bashes and strategic discussions.
Explore and rigorously test product features, sharing findings with the team.
Translate complex technical details into clear documentation and release notes.
Collaborate with other writers to maintain consistent content, style and messaging.
Draft, review and publish content in a docs-as-code workflow using AI tools.
Improve existing documentation based on feedback from customer-facing teams and address knowledge gaps.
Create visually engaging documentation using diagrams, screenshots and other visual aids.
Complete a significant documentation project from ideation through implementation, gathering feedback and iterating.