Technical Writer Intern (Summer 2027)
About The Position
Sigma is hiring a Technical Writer Intern for its Summer 2027 internship program. The intern will test and document product features that help customers analyze data and gather insights. Working with a technical writer mentor and teams across the company, the intern will take a significant documentation project from ideation through implementation, iterating and gathering feedback along the way. Potential projects include developing tutorials and examples, creating video or GIF content, and improving information architecture for AI agents. The intern will create and improve customer-facing documentation and release notes, explore and validate product features through testing, and work closely with engineers, designers, product managers, and other writers. The role includes participating in cross-functional planning, bug bashes, and strategic discussions; publishing content through a docs-as-code workflow with AI tools; and using customer feedback and metrics to improve documentation. The internship is in person in Sigma’s San Francisco or New York office, runs from June through August 2027, and requires a commitment of 40 hours per week for 12 weeks. Relocation assistance in the form of a bonus is available where applicable. The role pays $36.00–$42.00 per hour.
Requirements
- Must be currently enrolled in a U.S. university undergraduate or graduate degree program, with a graduation date of December 2027 or later.
- Must be pursuing at least a bachelor’s or master’s degree in Computer Science or a related field.
- Must be legally authorized to work in the United States during the Summer 2027 program; visa sponsorship is not available. Applicants on student visas may apply if authorized to work in the U.S.
- Must be able to work in person in Sigma’s San Francisco, CA, or New York, NY office for the duration of the internship.
- Must be able to commit 40 hours per week for 12 weeks.
- Exceptional written and spoken communication skills, with an emphasis on clarity and approachability for varied audiences.
- Desire to learn and translate complex topics into actionable user assistance.
- Solid project management and communication abilities.
- Ability to identify appropriate resources and own tasks end to end with minimal supervision.
- Ability to collaborate and work in a team environment.
- A cover letter is required and should explain interest in Sigma and how the applicant meets the stated qualifications.
Responsibilities
- Write clear, accurate documentation that helps customers use Sigma’s product effectively and efficiently.
- Deploy documentation and review customer metrics to inform improvements.
- Work with engineers, designers, and product managers throughout feature development to understand functionality in depth.
- Participate in cross-functional planning, bug bashes, and strategic discussions.
- Test and validate product features and share findings with the team.
- Translate complex technical details into approachable documentation and release notes.
- Coordinate with other writers to maintain consistent content, style, and messaging.
- Draft, review, and publish content using a docs-as-code workflow with AI tools.
- Improve existing documentation based on feedback from customer-facing teams and address knowledge gaps.
- Create visually engaging documentation using diagrams, screenshots, and other visual aids.
- Take a substantial documentation project from ideation through implementation, incorporating feedback along the way.
Benefits
- Hourly compensation of $36.00–$42.00.
- Relocation bonus where applicable.
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What This Job Offers
Career Level
Intern
