About The Position

Technical Writer II leads the development of detailed operation, maintenance, and troubleshooting documentation for complex mechanical systems. This role is ideal for a hands-on mechanic with strong diagnostic experience in electrical, pneumatic, and hydraulic systems who can translate real-world troubleshooting knowledge into clear, accurate technical documentation. You will support Department of Defense (DoD) and heavy equipment programs by creating practical, technician-focused manuals and procedures based on hands-on system understanding.

Requirements

  • High school diploma or GED required
  • 3–5+ years of experience diagnosing and repairing heavy-duty or military equipment
  • Strong troubleshooting expertise in: Electrical systems (CAN bus, multiplex systems, sensors, control modules), Hydraulic systems (pumps, valves, actuators, pressure diagnostics), Pneumatic systems (air brake systems, air control systems)
  • Ability to read and interpret engineering drawings, schematics, and technical data
  • Experience using OEM diagnostic tools such as OBD II, CAT ET, Allison DOC, Bendix Diagnostic, Dearborn, WABCO Toolbox, or similar platforms
  • Mechanical aptitude with the ability to explain systems clearly
  • Strong written communication skills (or willingness to develop them)
  • Proficiency in Microsoft Office and Adobe Acrobat
  • High attention to detail and critical thinking skills
  • Willingness to work overtime as needed

Nice To Haves

  • Associate degree in a technical, mechanical, or diesel field or equivalent hands-on experience preferred
  • Experience supporting DoD programs or military equipment preferred

Responsibilities

  • Develop and write technical manuals in accordance with customer specifications (including DoD standards)
  • Create detailed troubleshooting procedures for electrical, pneumatic, and hydraulic systems
  • Interpret and document wiring diagrams, hydraulic schematics, and pneumatic system layouts
  • Research system functionality using engineering drawings, OEM documentation, and hands-on evaluation
  • Collaborate with mechanics, engineers, and subject matter experts to validate procedures
  • Translate complex diagnostic processes into clear, step-by-step instructions
  • Review and revise technical content for accuracy, clarity, and compliance
  • Archive and organize technical data for future projects
  • Track time spent on tasks and report project status to management
  • Meet delivery deadlines in a fast-paced environment
  • Follow and promote safety protocols
  • Assist with onboarding and mentoring team members as needed

Benefits

  • Flexible scheduling
  • Unlimited PTO
  • Health/Dental/Vision Insurance with company allowance
  • Retirement plan (401K) & ESOP (Employee Owned)
  • Onsite gym with personal trainer
  • Pet-friendly office
  • Summer hours for work-life balance
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