Technical Writer I

Kansas City National Security Campus•Albuquerque, NM
•Onsite

About The Position

The Technical Writer I develops and coordinates documentation for technical and operational improvements for management and customers. The role researches, plans, designs, writes, formats, edits, validates, and prepares technical documents for distribution, including manuals, procedures, quick reference guides, checklists, and forms supporting mechanical, electrical/electronic, technical, and engineering activities. The writer works independently with customers and as part of project teams, coordinating documentation from initial concept through final product and creating documents based on research and subject-matter expertise. The position is listed for New Mexico Operations in Albuquerque, New Mexico, with on-site workplace type and stated remote eligibility of on-site. The job description also says the employee must be able to work remotely, hybrid, or on-site as directed by management and business needs. Travel is listed as 0–10% in the additional information and up to 15% under the requirements. Regular and reliable attendance is an essential function. Applicants must be U.S. citizens and be able to obtain and maintain a DOE Q-level security clearance; offers are contingent on a federal background investigation and pre-employment screening.

Requirements

  • Bachelor's degree in English, Communications, Journalism, or an appropriate technical discipline, or two additional years of direct work experience in a technical writing position.
  • Ability to travel up to 15% of the time; additional information lists travel required as 0–10%.
  • Ability to work remotely, hybrid, or on-site as directed by management and business needs.
  • Regular and reliable attendance.
  • U.S. citizenship.
  • Ability to obtain and maintain a U.S. Department of Energy security clearance, including a DOE Q-level clearance; some positions may require additional DOE designations.
  • Applicants must be able to pass pre-employment drug testing and a background review, including reference, credit, law enforcement, and employment/education history checks.

Nice To Haves

  • Exceptional attention to detail and writing, editing, formatting, and proofreading skills.
  • Three or more years of experience using Microsoft Word.
  • At least one year of experience using Adobe Acrobat.
  • At least one year of experience in technical documentation.
  • Competent computer skills and experience authoring documents, including some multimedia enhancement.
  • Experience conducting content interviews for document development.
  • Experience interacting with Government agencies.
  • Provide a writing sample upon interview.

Responsibilities

  • Assist management with client-related technical and administrative matters.
  • Research engineering design specifications, interview subject matter experts, examine equipment, and coordinate documentation from initial concept to final product.
  • Create documentation based on research and develop detailed information by working with operators, technicians, engineers, and others.
  • Identify and resolve documentation issues related to procedures, concepts, organization, presentation, and usability, and propose solutions to stakeholders.
  • Create and revise documents to follow established, customer-directed formats and quality style guides.
  • Ensure consistency in document presentation, tone, and style, and verify that documents are complete, concise, clear, and use appropriate grammar and formatting.
  • Work independently with relevant customers to develop documented procedures with minimal manager supervision.
  • Evaluate customer technical and operational objectives and programs.
  • Negotiate with stakeholders to establish and meet recommended project timelines.
  • Participate actively on project teams, including recommending and implementing changes to the procedure development manual.
  • Provide customer meeting support and perform other tasks based on business needs.

Benefits

  • Medical, dental, and vision insurance.
  • Health Savings Account (HSA).
  • Industry-leading 401(k) match.
  • Generous paid time off.
  • Flexible work schedule.
  • Tuition reimbursement.
  • Professional certification and license programs.
  • Mission-driven culture.
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