Technical Writer I

GENERAL ROBOTICS (a SIG SAUER Company)•Exeter, NH

About The Position

The Technical Writer I develops technical documentation using approved templates and work instructions. This entry-level role completes assigned tasks under the direction of the Technical Writing Team Manager and collaborates with other Technical Writers, Engineering, and Product Management teams. The writer applies appropriate style, structure, and tone to supplied content and incorporates feedback from senior team members. The role also involves creating supporting images and diagrams, tracking project status, meeting deadlines, contributing to continuous improvement, and following workplace safety and ISO procedures. Travel is required.

Requirements

  • High school diploma or equivalent required.
  • Basic proficiency with Microsoft Office products and Adobe Suite applications, including InDesign, Photoshop, and Adobe Illustrator, required.
  • Basic proficiency using SolidWorks (CAD) and SolidWorks Composer to create imagery required.
  • Ability to manage time, prioritize tasks, set goals, and develop systems for achieving goals.
  • Ability to manage multiple responsibilities, stay focused on deadlines, and handle complex projects efficiently.
  • Ability to maintain an orderly workspace, meet deadlines, and communicate effectively with the team.
  • Ability to prioritize tasks, track process steps, complete projects, structure data, and manage schedules and deadlines.
  • Strong attention to detail and ability to write explanatory and procedural content for multiple audiences.
  • Self-motivated and able to work in a fast-paced setting and manage assignments with tight deadlines from multiple sources.
  • Ability to clearly, concisely, and accurately communicate ideas and information in English, verbally and in writing.
  • Excellent written and verbal communication skills.
  • Ability to sit for prolonged periods and work at a computer using a keyboard and mouse for repetitive tasks.
  • Ability to open file cabinets; reach with hands and arms; bend and twist; and lift and move files.
  • Ability to lift up to 25 pounds.
  • Must wear required personal protective equipment where required and comply with work exposure EH&S training requirements and SIG SAUER security mandates.

Nice To Haves

  • Bachelor’s degree preferred.
  • Two or more years of experience as a Technical Writer preferred, or an equivalent combination of education and experience.
  • Experience using and maintaining firearms preferred.

Responsibilities

  • Plan, develop, organize, write, and edit technical documentation according to company work instructions and direction from the Manager, Technical Writing.
  • Create images, drawings, diagrams, and charts that improve user understanding.
  • Work with Engineering groups and Product Managers on product and documentation requirements.
  • Prepare weekly status updates for review and discussion at team meetings.
  • Work with the Senior Technical Writer and adapt writing based on feedback.
  • Focus on assigned projects, organize and prioritize tasks, and meet completion deadlines.
  • Analyze content supplied by teams and apply appropriate style, structure, and tone.
  • Review content with the Senior Technical Writer or Manager to confirm understanding.
  • Contribute to assigned Continuous Improvement projects and tasks.
  • Communicate problems and corrective actions effectively to supervision.
  • Travel as required.
  • Participate in 5S workplace organization and sustainment activities to maintain the work area.
  • Follow required safety and ISO procedures.
  • Perform miscellaneous duties as assigned.
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