FCC - Technical Writer / Documentation Specialist

cFocus Software Incorporated•Washington, DC

1d•Remote

About The Position

cFocus Software seeks a Technical Writer / Documentation Specialist to join our program supporting the Federal Communications Commission (FCC). This position is remote. This position requires the ability a Public Trust clearance.

Requirements

Bachelor’s degree in Technical Writing, English, Information Technology, Cybersecurity, or related field (or equivalent experience).
3–7+ years of experience in technical writing or documentation support in IT or cybersecurity environments.
Demonstrated experience supporting enterprise environments of similar scale, complexity, or criticality.
Experience supporting cybersecurity, compliance, or engineering teams in documentation efforts.
Role-appropriate certifications demonstrating competency in technical writing, IT, or cybersecurity.
CompTIA Security+ (preferred)
Certified Professional Technical Communicator (CPTC)
Certified Information Systems Security Professional (CISSP) (preferred for senior roles)
Equivalent certifications demonstrating similar competency may be accepted.
Ability to obtain a Public Trust clearance.

Nice To Haves

CompTIA Security+ (preferred)
Certified Information Systems Security Professional (CISSP) (preferred for senior roles)

Responsibilities

Develop, edit, and maintain technical documentation including SOPs, runbooks, system security plans (SSPs), policies, and procedures.
Document cybersecurity processes across SOC, NOC, vulnerability management, and engineering teams.
Create and maintain documentation supporting NIST RMF, FISMA, and federal compliance requirements.
Support development of ATO packages, POA&Ms, and audit artifacts.
Collaborate with engineers, analysts, and leadership to gather technical information and translate it into clear documentation.
Ensure consistency, accuracy, and version control of all documentation artifacts.
Maintain document repositories and ensure accessibility and organization of materials.
Support development of training materials and knowledge base content.
Participate in audits and compliance reviews by providing required documentation.
Continuously improve documentation standards, templates, and processes.