Intern - Technical Writer / Data Analytics Analyst

LED FastStart • Bossier City, LA

6d • $18 - $24 • Hybrid

About The Position

The Technical Writer / Data Analytics Analyst (Technical Editor Associate) summer intern supports the Operations Director and broader team by turning operational data into actionable insights, improving workflow efficiency, and maintaining enterprise documentation and governance processes. The role combines analytics, technical solution development, process optimization, and administrative support to support compliant, effective operational execution.

The intern prepares and maintains operational documents; develops and optimizes Power BI dashboards; conducts analyses and supports data validation; builds and sustains SharePoint sites and documentation repositories; and creates workflow automations. The role also supports compliance tracking, surveys, meeting logistics, business process analysis, quality improvement, and executive presentations and summaries.

This is a paid, full-time internship for 10 consecutive weeks. Applicants must have at least one semester of study remaining after the internship concludes. The position is hybrid, with no travel requirement. Sponsorship is not available.

Requirements

• Currently enrolled as a sophomore in an associate or bachelor's degree program in Business Administration, Technical Communications, Information Systems, Finance, Statistics, Economics, or a related discipline at a U.S.-based college or university.
• Basic understanding of Microsoft Office tools, including Word, PowerPoint, SharePoint, Excel, and Teams.
• Familiarity with Excel sorting, filtering, and formulas, as well as PowerPoint and basic reporting techniques.
• Introductory exposure to analytics tools such as Tableau or Power BI, or coursework involving data analysis; professional experience is not required.
• Interest in business analysis and technical writing, and willingness to learn new tools and processes.
• Clear written and verbal communication, including asking questions, documenting steps, and summarizing findings.
• Curiosity, eagerness to learn, and comfort working collaboratively in a fast-paced environment.
• Ability to break down complex information into clear notes or simple summaries.
• Strong organizational habits for managing tasks, deadlines, and follow-ups.
• Collaborative mindset, including comfort asking questions, seeking clarification, and working across roles.
• At least one semester of studies remaining after the internship concludes.

Nice To Haves

• Coursework or projects involving writing, research, documentation, or data analysis.
• Class project, student organization, volunteer, or part-time experience creating presentations or reports, or documenting processes.
• Basic familiarity with process mapping, such as flowcharts or swim lanes, or willingness to learn tools such as Lucidchart, Visio, or Miro.
• Interest in learning how automation tools such as Power Automate and AI tools support business workflows.
• Comfort working with data through spreadsheets, school research projects, or simple visualizations.
• Proactive attitude toward learning, improvement, and trying new tools or technologies.
• Growing interest in technical writing, editing, or documentation; formal experience is not required.
• Willingness to learn SharePoint, dashboard tools, AI-assisted editing tools, workflow automation, and business process mapping.

Responsibilities

• Prepare, edit, and maintain SOPs, executive summaries, process guides, and compliance documentation.
• Ensure documentation meets technical writing standards, version control policies, and formatting requirements.
• Use AI tools such as Copilot and AskGDIT to check content quality, clarity, and consistency.
• Develop, maintain, and optimize Power BI dashboards to monitor operational performance, identify trends, and support decisions.
• Conduct qualitative and quantitative analyses for reporting, operational reviews, and leadership inquiries.
• Support data ingestion, validation, and quality reviews across operational workflows.
• Build and maintain SharePoint sites with user-friendly navigation, intuitive content structures, and appropriate permissions.
• Create and maintain documentation repositories, lists, and automated artifacts using SharePoint, Power Automate, and related platforms.
• Design and deploy workflow automations to reduce manual effort and streamline operational processes.
• Support compliance tracking and reporting, including timely collection, validation, and submission of required artifacts.
• Develop, launch, and manage surveys for operational assessments, customer feedback, and program evaluation.
• Coordinate on-site meeting logistics, including preparing materials, tracking attendance, and documenting outcomes.
• Apply Business Process Analysis methods to clarify workflow steps, identify bottlenecks, and reduce ambiguity in technical documentation.
• Perform root-cause analysis on quality issues and implement improvements to documentation cycles.
• Create PowerPoint presentations for leadership briefings, program reviews, and executive decision support.
• Provide insights, recommendations, and analytical summaries to support strategic planning and operational alignment.

Benefits

• Medical plan options, including some with Health Savings Accounts.
• Dental plan options.
• Vision plan.
• 401(k) plan with pre-tax and post-tax contribution options and a company match.
• Full flex work weeks where possible.
• Paid time off plans, including vacation, sick and personal time, holidays, and paid parental, military, bereavement, and jury duty leave.
• Short- and long-term disability benefits.
• Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance are provided or available.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: Associate degree