Intern - Technical Writer / Data Analytics Analyst

GD Information Technology•Bossier City, TX

5d•Hybrid

About The Position

The Technical Writer / Data Analytics Analyst summer intern, also referred to as a Technical Editor Associate, supports the Operations Director and broader team by turning operational data into actionable insights, improving workflow efficiency, and maintaining enterprise documentation and governance processes. The role combines analytics, technical solution development, process optimization, and administrative support to promote smooth, compliant, and effective operational execution. The intern prepares and maintains operational documentation, develops and analyzes reports and dashboards, supports SharePoint and workflow automation solutions, and assists with compliance and governance activities. The role also includes meeting coordination and preparing presentations and analytical summaries for leadership. GDIT describes the internship as paid and full-time at 40 hours per week for 10 consecutive weeks. The work location is Bossier City, Louisiana, with a hybrid telecommuting option and no travel required.

Requirements

Currently enrolled as a sophomore in an associate or bachelor's degree program in Business Administration, Technical Communications, Information Systems, Finance, Statistics, Economics, or a related discipline at a U.S.-based college or university.
At least one semester of studies remaining after the internship concludes.
Basic understanding of Microsoft Office tools, including Word, PowerPoint, SharePoint, Excel, and Teams.
Familiarity with Excel sorting, filtering, and formulas, PowerPoint, and basic reporting techniques.
Introductory exposure to analytics tools such as Tableau or Power BI, or coursework involving data analysis; professional experience is not required.
Interest in business analysis and technical writing, with willingness to learn new tools and processes.
Clear written and verbal communication skills, including the ability to ask questions, document steps, and summarize findings.
Curiosity, eagerness to learn, and comfort working collaboratively in a fast-paced environment.
Ability to turn complex information into clear notes or simple summaries.
Strong organizational habits for managing tasks, deadlines, and follow-ups.
Collaborative approach, including comfort asking questions, seeking clarification, and working across roles.

Nice To Haves

Coursework or projects involving writing, research, documentation, or data analysis.
Experience through class projects, student organizations, volunteer work, or part-time roles creating presentations, reports, or process documentation.
Basic familiarity with process mapping, such as flowcharts or swim lanes, or willingness to learn tools such as Lucidchart, Visio, or Miro.
Interest in learning how automation tools such as Power Automate and AI tools support business workflows.
Comfort working with data through spreadsheets, school research projects, or simple visualizations.
Proactive attitude toward learning, improvement, and trying new tools or technologies.
Growing interest in technical writing, editing, or documentation; formal experience is not required.
Willingness to learn SharePoint, dashboard tools, AI-assisted editing tools, workflow automation, and business process mapping.

Responsibilities

Prepare, edit, and maintain SOPs, executive summaries, process guides, and compliance documentation.
Ensure documentation meets technical writing standards, version control policies, and formatting requirements; use AI tools such as Copilot and AskGDIT for quality, clarity, and consistency checks.
Develop, maintain, and optimize Power BI dashboards to track operational performance, identify trends, and support decisions.
Conduct qualitative and quantitative analyses for reporting, operational reviews, and leadership inquiries.
Support data ingestion, validation, and quality reviews across operational workflows.
Build and maintain SharePoint sites with user-friendly navigation, suitable content structures, and appropriate permissions.
Create and maintain documentation repositories, lists, and automated artifacts using SharePoint, Power Automate, and related platforms.
Design and deploy workflow automations to reduce manual work and streamline processes.
Support compliance tracking and reporting, including timely collection, validation, and submission of required artifacts.
Develop, launch, and manage surveys for operational assessments, customer feedback, and program evaluation.
Coordinate on-site meeting logistics, including materials, attendance tracking, and post-meeting documentation.
Apply Business Process Analysis methods to clarify workflows, identify bottlenecks, and reduce ambiguity in technical documentation.
Perform root-cause analysis on quality issues and implement improvements to documentation cycles.
Create concise PowerPoint presentations for leadership briefings, program reviews, and executive decision support.
Provide insights, recommendations, and analytical summaries to support leadership planning and operational alignment.