Technical Writer – AI Programs

Ampcus Inc.•Chantilly, VA

6h•Onsite

About The Position

Ampcus is seeking an experienced, detail-oriented and highly-organized Technical Writer to support documentation efforts for AI initiatives at a leading independent federal agency focused on financial system stability. This role will be responsible for producing clear, accurate, and user-friendly documentation that supports the development, deployment, and adoption of AI technologies—including Agentic AI, Generative AI (GenAI), and traditional ML systems. The Technical Writer will collaborate with cross-functional teams to translate complex technical concepts into accessible materials for diverse audiences, including developers, analysts, policy staff, and leadership.

Requirements

Strong writing, editing, and organizational skills.
Familiarity with software development lifecycle (SDLC), agile methodologies, and DevOps practices.
Proficiency with documentation tools.

Nice To Haves

Experience in public sector or regulated environments.
Knowledge of federal documentation standards and accessibility requirements.
Experience with diagramming tools (e.g., Lucidchart, Visio).
Experience documenting AI/ML systems, APIs, and cloud-based platforms.
Familiarity with GenAI platforms and Agentic AI concepts.

Responsibilities

Create and maintain program management and technical documentation for AI platforms, models, APIs, workflows, and infrastructure components.
Develop policies, procedures/SOPs, user guides, system manuals, and onboarding materials for GenAI and Agentic AI tools.
Write clear and concise content that supports training, change management, and governance efforts.
Work closely with program manager, AI/ML architects, AI/ML engineers, developers, and program stakeholders to gather source material and clarify requirements.
Participate in product demos, sprint reviews, and technical discussions to stay informed of system updates and changes.
Translate technical jargon into plain language for non-technical audiences while preserving accuracy.
Ensure documentation adheres to federal standards for accessibility (Section 508), security, and compliance.
Maintain version control and documentation repositories using tools like Confluence, SharePoint, or Git.
Review and edit content for clarity, grammar, formatting, and consistency across deliverables.
Contribute to internal knowledge bases, FAQs, and quick-reference materials to support AI literacy and responsible use.
Assist in the development of communication materials that explain AI capabilities, risks, and governance policies.
Support reporting and strategic communications as needed.