Technical Writer

Medtronic•Mounds View, MN

11d•$68,000 - $102,000•Onsite

About The Position

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. Our Cardiovascular Portfolio operating units offer devices and therapies that treat patients with abnormal heart rhythms and heart failure, peripheral, coronary, and aortic arterial diseases, and host of other cardiac and blood flow-related ailments. Together, we will transform the lives of people who suffer from these diseases. At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. This position will be based in Mounds View, MN. In this exciting role as a Technical Writer, you will produce customer-facing product documentation, including but not limited to user guides and instructions for use (IFUs). This includes labeling for both clinicians and patients that accompany medical device products that conform to the Medtronic documentation and quality assurance standards. Projects include new product development as well as sustaining activities/legacy document maintenance for various products produced by the Cardiovascular portfolio. You will identify document requirements, collect inputs from cross-functional technical staff, and distill this technical information into detailed, accurate content for manuals and/or web-based documents for technical and non-technical users. Responsible for supporting documentation to the customer-facing content which may include labeling design plans, trace documents, technical reviews, and verification deliverables. You will support product documentation updates to comply with regulations and international standards by incorporating customer inputs and ensuring standardization of document development to comply with Medtronic design standards.

Requirements

Bachelor's degree
Minimum of 2 years of communications, labeling, and/or technical writing experience
Advanced degree with 0 years of communications, labeling, and/or technical writing experience

Nice To Haves

2+ years of experience as a technical/medical writer in the medical device, scientific, or other regulated industry
Experience creating content for software or apps and managing software documentation projects
Experience using application lifecycle management software (for example, Azure DevOps)
Understand industry trends in technical communication, information architecture, and content development
Exceptional writing and communication skills
Experience working with cross-functional project teams
Experience authoring in XML within a content management system (for example, Author-it, Paligo, MadCap)
Demonstrated ability to meet deadlines and manage multiple priorities
Ability to work effectively across disciplines to implement creative solutions to complex problems
Knowledge of Medtronic products and quality systems
Knowledge of formal reviews and system validation processes. Knowledge of software technologies used for writing, publishing, and document control
Knowledge of structured writing and minimalism
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Responsibilities

Plan, research, develop, and write medical device labeling, and manage labeling deliverables as part of cross-functional project teams under general supervision.
Write clear, simple content that speaks to customers in their own language. Understand the impact of localization on English content and writing for a global audience.
Effectively communicate the appropriate level of detail based on technical and customer requirements.
Collaborate openly and effectively with a range of stakeholders, including writers and subject matter experts.
Coordinate IFU release in the Product Lifecycle Management system (Windchill, Agile PLM, and Azure DevOps).
Understand how regulations, laws, and standards influence content design.
Understand and adhere to all quality management system documents and product commercialization procedures applicable to labeling development.
Manage multiple projects and communicate status proactively. Successfully negotiate project schedules, plans, and milestones.
Contribute to time and cost estimates for labeling deliverables for project teams.
Take direction to be able to work independently and make sound decisions. Express ideas clearly and diplomatically.
Develop documentation for regulatory submissions and maintain design documentation to support quality and regulatory process requirements.
Assist in providing documentation for CAPAs, and departmental and business-unit audits.
Participate in department and business-unit initiatives.
Coordinate translations and track the status of translations.
Additional tasks as assigned.

Benefits

Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)